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Tue Dec 21 2010 12:05:13

eBay Homepage Drives Holiday Shoppers to Local Retailers

By: Ina Steiner

Sponsored Link

Visit eBay's homepage today and you'll be directed to its new "Gifts Nearby" portal featuring a search engine for finding items in-stock at your local brick-and-mortar retailer. eBay's recently acquired service, Milo.com, powers the new feature.

Milo is a shopping engine that provides real-time inventory and pricing information from 140 offline retailers covering approximately brick-and-mortar 50,000 stores. When eBay acquired Milo earlier this month, it pitched the acquisition as a boost to its mobile-shopping offerings.

As part of Gifts Nearby, eBay is also promoting a special deal with Best Buy. In a video on the Gifts Nearby page, it tells last-minute shoppers if they find a gift offered by Best Buy, they can purchase it on eBay and pick up the item at their local Best Buy retail store - and earn eBay Bucks loyalty points at the same time. Best Buy is currently the only direct partner that allows eBay buyers to pay for items on GiftsNearby.

When eBay announced the Milo acquisition less than 3 weeks ago, eBay CTO Mark Carges said adding local store inventory to the eBay marketplace was a natural extension of what the company been doing for 15 years - bringing buyers and sellers together - "since eBay is an online marketplace and doesn't compete with brick-and-mortar stores."

The new Gifts Nearby portal page and Best Buy promotion will be bitter pills for sellers to swallow, however, since they are paying fees to eBay to be featured on its website and aren't likely to welcome competition from offline retailers.

UPDATE: eBay released a press release 30 minutes ago:

"This holiday season, eBay has moved beyond ecommerce, and become a shopping destination across mobile commerce, social commerce and now, local commerce," said Christopher Payne, head of eBay North America. "As online and offline commerce continue to blur, we continue to introduce innovative ways to help shoppers get the best deals available anytime, anywhere, any way they want them. GiftsNearby has arrived just in time to rescue last-minute shoppers who need the perfect gift - and need it now."

Update 12/22/10: See today's article, "eBay Takes Local to the Extreme with Gifts-Nearby Search Portal" on AuctionBytes Newsflash.






Comments (48) | Permalink

Readers Comments

eBay Homepage Drives Holiday Shoppers to Local Retailers   eBay Homepage Drives Holiday Shoppers to Local Retailers

by: Karma

Tue Dec 21 12:14:53 2010

Gosh, thanks eBay. Why should someone look for a last-minute gift from me, when they can walk into Best Buy? Or Target? Or Walmart?

I thought you were supposed to be HELPING your sellers...

eBay Homepage Drives Holiday Shoppers to Local Retailers   eBay Homepage Drives Holiday Shoppers to Local Retailers

This user has validated their user name. by: Ming the Merciless

Tue Dec 21 12:29:30 2010

How do I hate ebay?

Let me count the ways.

eBay Homepage Drives Holiday Shoppers to Local Retailers   eBay Homepage Drives Holiday Shoppers to Local Retailers

by: My Own Website Not Quite Paying My Bills Yet

Tue Dec 21 12:33:05 2010


Please make sure that Linc Wonham sees this to really show how relevant Ebay still is.

eBay Homepage Drives Holiday Shoppers to Local Retailers   eBay Homepage Drives Holiday Shoppers to Local Retailers

by: Disgruntled seller

Tue Dec 21 12:39:51 2010

The default location was San Jose, and when I entered my local zip code, nothing was available. No way to widen the search either.

Thanks so much eBay for undermining my ability to sell in those chosen categories.

eBay Homepage Drives Holiday Shoppers to Local Retailers   eBay Homepage Drives Holiday Shoppers to Local Retailers

by: Tony Matarazzo

Tue Dec 21 12:45:39 2010

It's official: eBay is insane.

eBay Homepage Drives Holiday Shoppers to Local Retailers   eBay Homepage Drives Holiday Shoppers to Local Retailers

This user has validated their user name. by: Ming the Merciless

Tue Dec 21 13:01:56 2010

This reminds of of a really old Christmas movie called "Miracle on 34th Street" where Macy's referred customers to their arh rival, Gimbels, when Macy's was out of stock.

This idea would be marginally acceptable IF if were a pop up or referred page when a buyer left ebay that asked if they found what they were looking for. If the buyer answered "no," then refer that buyer to the Milo engine.

I for one can still items delivered before Christmas using Express Mail.

This move demonstrates ebay's utter desperation by generating off site revenue for third party sellers for what surely is a sizeable fee.

As sellers, I think we can expect more of this sort of thing. After all, there is no such thing as too much profit.

I'm wondering how the mighty buy.com and other Diamond sellers will react to ebay's perfidy.  

Best Buy had best remember that The Beast will eventually turn on them as well.

Why do you think ebay is compiling catalogs?

Why do you think they're initiating a fulfillment by ebay service?

Why do think ebay falsely claims that your photos and item descriptions become their property after they're uploaded?

The answers have nothing to do with helping buyers or sellers.

I predict ebay will soon be selling product in order to survive and be attractive to Jack Mah. They're going to start with all the product information ebay sellers are providing them now free of charge.

When the comes to pass, John Donahoe and the rest of his sociopathic management team may wish they could enter a witness protection program.

Ebafia: an uglier new face with each passing day.

eBay Homepage Drives Holiday Shoppers to Local Retailers   eBay Homepage Drives Holiday Shoppers to Local Retailers

by: My Own Website Not Quite Paying My Bills Yet

Tue Dec 21 13:06:27 2010


The official call on Ebay being insane was a few years ago.

eBay Homepage Drives Holiday Shoppers to Local Retailers   eBay Homepage Drives Holiday Shoppers to Local Retailers

by: Feehike

Tue Dec 21 13:11:29 2010

Makes you wonder why small sellers continue to try to sell on ebay for a second rate service, keep on paying relist after relist fees to ebay when it is obvious that ebay are now evolving into a Internet Mall for big retailers.

Better promotion of some sellers items via the manipulated Best match search. Then to top it off take the buyers away from the sellers who pay ebay fees, direct those buyers to the big Retailers Bricks & Mortar shops.

Then again I have no complaint, my sales are improving on the Ebid Net auction site as buyers are moving to wherever they can buy with less hassle the items they wish to purchase..

eBay Homepage Drives Holiday Shoppers to Local Retailers   eBay Homepage Drives Holiday Shoppers to Local Retailers

by: walter

Tue Dec 21 13:14:47 2010

next ebay will have yellow page directories and ask instead of ask jeeves....ask Donohoe's phone.

What in the world makes them think people need advice on their own local shopping destinations?

Good grief!

I hope traffic remains steady enough for this advertising thing to pay off.

So much trash talk about ebay around, I wouldn't bank on it.

Wow, now you can find out what stores are in your own town.
Talk about innovation!!!

The buzz this is creating ought to get ebay mentioned on all the late night talk shows and at least a few blockbuster movies.

Makes me want to call all my friends and tell them..."hey go to ebay and see all our local stores listed" I had no idea where my walmart was until ebay showed me the way.

Thanks Dontknowhowe to do anything right!

eBay Homepage Drives Holiday Shoppers to Local Retailers   eBay Homepage Drives Holiday Shoppers to Local Retailers

by: 686449

Tue Dec 21 13:23:25 2010

If I sold new items, I would hate this announcement.

As a seller of used items (that can't be found in stores) I like this idea. It may really bring in the buyers, looking for Best Buy items then checking out my items.

As a buyer....this is AMAZING idea and I love it!!!! I hope they get Macy's inventory next.

eBay Homepage Drives Holiday Shoppers to Local Retailers   eBay Homepage Drives Holiday Shoppers to Local Retailers

by: Patricia This user has validated their user name.

Tue Dec 21 13:26:49 2010

OMG - the insane are really in charge of the institution!  Apparently things ARE as bad as they seem and in desperation Donahoe is throwing this new idea against the wall to see if he can scrounge some revenue off of it!  Miracle on 34th street was only a movie - it wasn't real life!  This is a dog eat dog world, something Donahoe only understands when it comes to Ebay sellers but not to Ebay competition.  

How bad are sales?  Well, I only have one item on Ebay in spite of free listing fees.  Most others I know aren't listing on Ebay either. Its not even worthwhile to list and see if something sells.  Gee, John, you really did turn around a successful business model LOL

eBay Homepage Drives Holiday Shoppers to Local Retailers   eBay Homepage Drives Holiday Shoppers to Local Retailers

by: Shirley U. Jest

Tue Dec 21 13:29:23 2010

Jesus H. Christ on toast! The fun never stops at eBay!

eBay's message to Sellers:

Money is tight
And times are hard...
Here's you f-ing
Christmas card!

===============================
eBay's message to Buyers:

Welcome to eBay... now GO AWAY!

eBay Homepage Drives Holiday Shoppers to Local Retailers   eBay Homepage Drives Holiday Shoppers to Local Retailers

by: larry

Tue Dec 21 13:42:06 2010

On the First day of Christmas My eBay gave to me,

A link to drive buyers to local storeeeeess and away from meeee.

eBay Homepage Drives Holiday Shoppers to Local Retailers   eBay Homepage Drives Holiday Shoppers to Local Retailers

by: 110758

Tue Dec 21 13:47:00 2010

If eBay fully develops this idea, it will be just as innovative as the idea of eBay was back in 95.

But how I am imagining it and how it is actually applied may turn out to be very different.

eBay Homepage Drives Holiday Shoppers to Local Retailers   eBay Homepage Drives Holiday Shoppers to Local Retailers

This user has validated their user name. by: Mercy the Mingless

Tue Dec 21 13:57:49 2010

On May 22, 2008 Scot Wingo of ChannelAdvisor interviewed eBay CEO John Donahoe.

Wingo: ''What are you doing to accelerate eBay?''

Donahoe: ''We are driving more changes than ever. There are no silver bullets, we’re testing in different geos, when we find things that work, we’ll do more of them and less of the ones that don’t.''

Donahoe is delusional.  There is no other explanation.

eBay Homepage Drives Holiday Shoppers to Local Retailers   eBay Homepage Drives Holiday Shoppers to Local Retailers

by: Shamus O' Troll

Tue Dec 21 14:48:05 2010

And he bought Milo.com with eBay sellers' money...LOL!

eBay Homepage Drives Holiday Shoppers to Local Retailers   eBay Homepage Drives Holiday Shoppers to Local Retailers

by: Rich

Tue Dec 21 15:02:01 2010

That search is buggy as heck. Didn't they just buy Milo? Now they're rushing this out half-baked, like anyone is going to find it 4 days before Xmas.

eBay Homepage Drives Holiday Shoppers to Local Retailers   eBay Homepage Drives Holiday Shoppers to Local Retailers

by: Game Over

Tue Dec 21 15:03:32 2010

Even the NY Times is calling this "counter-intuitive".

eBay Homepage Drives Holiday Shoppers to Local Retailers   eBay Homepage Drives Holiday Shoppers to Local Retailers

This user has validated their user name. by: Philip Cohen
Web Site

Tue Dec 21 16:01:16 2010

eBay’s many ongoing Donahoe-introduced problems are hardly worth discussing any more. Clearly, the headless turkeys have taken over the eBay farmyard and, in particular since the sociopath (psychopath?) John Queeg-Donahoe has been given a key to the larger “disabled” cubicle in the executive wash room, eBay is every quarter, in relative terms, being flushed further and further down the toilet.

eBay/PayPal/Donahoe: Dead Men Walking.

eBay Homepage Drives Holiday Shoppers to Local Retailers   eBay Homepage Drives Holiday Shoppers to Local Retailers

by: eboogle

Tue Dec 21 17:15:15 2010

Amazing.
Selling and buying have come full circle.
It was always brick and mortar until the internet cut into brick and mortar sales.

Now it seems that Brick and mortar have regained the upper hand because of quick access, no shipping cost and the ability to cut prices deeply. No sales reps to pay.And they have their own sites.

Is the internet convenience of ordering from your house, but paying for shipping and having to wait for delivery going to beat leaving your house and fighting traffic  to get cheaper prices with no shipping cost or waiting time?

Donahoe signaled this a long time ago.
Ebay knew they had to compete with google in the ad  shopping search arena.
Lets see if they pull it off.

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