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Fri Dec 3 2010 12:07:52

Surveyed eBay Sellers Expect Increased Holiday Sales

By: Ina Steiner

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eBay conducted a survey eBay of 435 small businesses in September about their expected holiday sales performance. eBay released the findings of the report today:
  • More than half of the respondents (60%) to the survey said they were considerably optimistic about the future of their online businesses in the 2010 holiday shopping season.
  • Almost three-quarters of those surveyed (72%) said they expected their total online sales to increase during the holiday months of October through December.
  • In addition, 53% of respondents said they planned to raise their sales targets next year, and 36% plan to increase their inventory through 2011 by up to 15% or more.
One of the sellers, Isaac Yoselovsky, who operates eBay Store aSavings, said he had doubled his shipping staff in anticipation of increased sales. "We're already seeing strong sales - it took us only eight hours to sell 2,000 Zhu Zhu Pets during an eBay Daily Deal well before Black Friday this year, and we're expecting fourth-quarter sales to be double or triple what we sell in other quarters."

eBay spokesperson Johnna Hoff told me the survey results are further evidence that small businesses on eBay are well-positioned for online growth.

The survey also asked about mobile commerce and taxes: 73% of respondents say it is important to them that shoppers have the ability to browse and buy items on eBay using mobile devices, and 60% say they are willing to adjust their eBay listings for easier viewing on mobile devices.

Not surprisingly, 88% of respondents said they would not support an Internet sales tax, and 81% said they would support a small-business tax exemption in the event such a proposal was put into law.

eBay conducted the U.S. Online Business Index survey of 435 small businesses who had been selling on eBay for at least six months, sold at least one item on eBay in the past six months, and were the primary decision makers of their businesses on eBay. Surveys were administered online by Decipher Inc. between Sept. 13 and Sept. 19, 2010.




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Surveyed eBay Sellers Expect Increased Holiday Sales   Surveyed eBay Sellers Expect Increased Holiday Sales

by: SleepyTime

Fri Dec 3 12:31:21 2010

....were the primary decision makers of their businesses on eBay....

Sorry, but I just had to chuckle when I read that since the primary decision makers for your Ebay business now-a-days is Ebay itself.

Surveyed eBay Sellers Expect Increased Holiday Sales   Surveyed eBay Sellers Expect Increased Holiday Sales

by: john

Fri Dec 3 12:47:01 2010

I think it's pretty clear from that survey that there are plenty of successful eBay sellers, and that the unsuccessful ones who post here have only themselves to blame.

Surveyed eBay Sellers Expect Increased Holiday Sales   Surveyed eBay Sellers Expect Increased Holiday Sales

by: Shamus O' Troll
Web Site

Fri Dec 3 13:05:02 2010

"Surveyed eBay Sellers Expect Increased Holiday Sales"

LOL! Expect in one hand and do something else in the other and see which one gets full the fastest.

Let the disappointed sellers put the survey results in their cash registers in lieu of the non-existent, but much expected (by eTroll Central) holiday sales increases.

LOL!

Surveyed eBay Sellers Expect Increased Holiday Sales   Surveyed eBay Sellers Expect Increased Holiday Sales

by: Ann L. Retentive

Fri Dec 3 13:08:10 2010

=====
''eBay conducted a survey eBay of 435 small businesses in September about their expected holiday sales performance. eBay released the findings of the report today''
=====

Wow! It took them THREE months to compile the data from a survey? (September, October, November, and here we are in December!)

Why did it take so long? The age of these results (and the timing of their release) causes me to be suspicious.

I guess any survey results can be manipulated to produce the desired results. Or the results can be massaged so that they appear to support a specific agenda, or to justify policy decisions.

When looking at such outdated survey results, we need to take in to account that things may have changed during the intervening months (ie: eBay policies, eBay traffic, eBay programming, the economy, etc.) and if the survey were taken TODAY, the responses might not be so optimistic.

To help illustrate the point, here's an extreme example: A survey taken on Monday, October 23rd, 1929 (a day before Wall Street crashed) and then published three months later, would ALSO suggest an optimistic and rosy outlook for the country.

=====
''More than half of the respondents (60%) to the survey said they were considerably optimistic about the future of their online businesses in the 2010 holiday shopping season.''
=====

Pay attention to the wording. Respondents are optimistic about their ''online business''... but not their ''eBay online business'' specifically.

This means that the respondents are optimistic about their overall ''online'' sales (which could include many other sources OTHER than eBay).

Considering the great care they used in phrasing this vague statement, it seems that eBay is trying to imply that respondents are optimistic about their eBay sales (to the exclusion of all other ''online'' sales.)

=====
''Almost three-quarters of those surveyed (72%) said they expected their total online sales to increase during the holiday months of October through December.''
=====

This statement is a little more honest because it uses the phrase ''total online sales''... which includes income from all online sources.

Nevertheless, because eBay is touting these survey results... a casual reader could easily assume that the respondents' expectations apply exclusively to eBay.

=====
''eBay spokesperson Johnna Hoff told me the survey results are further evidence that small businesses on eBay are well-positioned for online growth.''
=====

How does Ms. Hoff define the term ''small business''? Is she using the Boehner/McCain definition that includes multi-million-dollar businesses that call themselves a ''small business'' by virtue of a quirky IRS classification? ~~ Or is she using the phrase ''small business'' in the way that most sole-proprietor (mom-and-pop) eBay sellers think of themselves?

Context is everything... what's *her* context?

Surveyed eBay Sellers Expect Increased Holiday Sales   Surveyed eBay Sellers Expect Increased Holiday Sales

by: unknown This user has validated their user name.

Fri Dec 3 14:14:45 2010

Small business = someone who's had at least one item on the Daily Deals? NIMHO

Small business = 222758 feedback?

Who were the other 434 sellers on this small seller survey?

Surveyed eBay Sellers Expect Increased Holiday Sales   Surveyed eBay Sellers Expect Increased Holiday Sales

by: nosales=ebaysellers

Fri Dec 3 14:27:52 2010

I can't believe this Propoganda they put out!!!!!!!! Go to the Ebay Discussion boards and read the real story here: Home»Community»eBay Discussion Boards»Community Help Boards»Seller Central»5 DAYS STRAIGHT, NOT 1 SALES

Surveyed eBay Sellers Expect Increased Holiday Sales   Surveyed eBay Sellers Expect Increased Holiday Sales

by: Shamus O' Troll
Web Site

Fri Dec 3 14:29:10 2010

"eBay conducted a survey eBay of 435 SMALL BUSINESSES in September about their expected holiday sales performance. eBay released the findings of the report today:"
Buy
sportsauthority
eforcity
ecost
the_sharper_
image
alibris
timberland
et
al. Small Businesses :O)

Surveyed eBay Sellers Expect Increased Holiday Sales   Surveyed eBay Sellers Expect Increased Holiday Sales

by: ZZTopshlf

Fri Dec 3 14:56:47 2010

434 sellers? That was their sample size? LMAO!

That was probably the smallest skewed sample they could rig up to get the results they were after. LOL!

Wow, that was a good laugh. :)  What a bunch of phonies.  :)

If they(Ebay) were so happy with how things were going, you wouldn't see Donahoe selling off 217,000 shares of stock last week.

He knows what's going on...

Surveyed eBay Sellers Expect Increased Holiday Sales   Surveyed eBay Sellers Expect Increased Holiday Sales

by: Digby
Web Site

Fri Dec 3 15:02:43 2010

Ive got several questions.

Why do you publish such garbage as that from ebay ? (you should have told them the survey is old and out of date!)

Yes why do a survey about this period and then publish it near the end of the period ?

Of course business expect/hope sell to sell more from October to December - its the peak time of the year !

Why do they mention that business putting on extra delivery staff that sells 2,000 of one item in a day ! If that is a small business I'll eat my hat.)

Surveyed eBay Sellers Expect Increased Holiday Sales   Surveyed eBay Sellers Expect Increased Holiday Sales

This user has validated their user name. by: Ming the Merciless

Fri Dec 3 15:36:46 2010

Don't believe anything ebay says!

I believe these 435 sellers were handpicked by ebay based on surveys ebay sent out prior to this one to a much larger group of sellers. The purpose of these earlier was to select those sellers most likely to give the answers ebay wanted to get in this survey.

Further I believe that these sellers either were at the time or did after ebay identified them as their survey pawns receive enhanced visibility on Tier 3 or Tier 4.

We should pay absolutely no attention to what's clearly propaganda. If a certifiably independent organization had conducted this poll, I'd have some confidence in it. But an ebay poll conducted either by ebay or their paid poll/survey companies? Never.

Marketplace sales must be way off for them to release such a poll at such an odd time.

BTW LieWorld Troll "john," some of us really can multi task. Right now I'm dictating a product description to Dragon on one computer, uploading photos on another, and composing this message on a third computer.

Go back socially engineering someone's kindergarten class.

Surveyed eBay Sellers Expect Increased Holiday Sales   Surveyed eBay Sellers Expect Increased Holiday Sales

by: Shamus O' Troll
Web Site

Fri Dec 3 15:55:30 2010

"I believe these 435 sellers were handpicked by ebay based on surveys ebay sent out prior to this one to a much larger group of sellers."

Ebay utilized the services of an independent company to select the survey participants in order to be scrupulously objective:
Poll-A-Troll.com

Surveyed eBay Sellers Expect Increased Holiday Sales   Surveyed eBay Sellers Expect Increased Holiday Sales

by: Feehike

Fri Dec 3 16:42:44 2010

Would they be the 435 buisness sellers ebay have been promoting, putting at the top of searches while not promoting the small sellers items?.

Great survey NOT

Surveyed eBay Sellers Expect Increased Holiday Sales   Surveyed eBay Sellers Expect Increased Holiday Sales

by: Rick1313

Fri Dec 3 16:45:28 2010

Any in-house survey that is treated as a ''reflection of the house'' is not a valid survey.

Survey must be run completely by a neutral party.

This way, a true sampling (not who the house wants surveyed) can be used and questions will not be framed as to favor the house.

Also, as mentioned above posts, eBay's biggest business is spin. Without proper spin that shows a company is moving forward, investors may get leery.

I would like to see AB ask eBay to define what exact qualifications they used to define a ''small business''.

--------------

Let's take when eBay,inc. started forcing maximum shipping costs, in some mega categories, onto sellers using eBay.com (USA-based sight) to list their items. Which, by the way, violates the UA (liability section...they do not take place in the transaction).

They stated that THEIR survey of sellers AND BUYERS brought about the ''needed'' change to limit S&H on first sold item.

How in the world could a USA-based buyer give any proper response to S&H when sellers from ALL OVER THE WORLD can list on eBay.com?

Did eBay give them a sampling of what delivery and signature confirmation costs are from Canada or the UK?

Did eBay explain to buyer that any S&H cost that runs over the maximum will be added into price of the item and that buyer will end up PAYING MORE as eBay makes their money on price of item, not on S&H as a separate line item on invoice? Seller will not want to eat the extra Final Value Fee and will just pass it onto the buyer.

In fact, in an announcement made by the head of their ''shipping'' department, eBay acknowledged that the max amount will not cover all types of shipping methods (some, due to weight of the item) and that any S&H cost overrun over the max amount should be transferred into the price of the item (hard copied that announcement for sure. One never knows what will come in handy down the line).

And since then, eBay has also refused to up the max amount even when postal rates increase every year.

It was (and still is) evident that eBay saw Amazon making money (they have max S&H charges also for sellers on their site) on S&H and eBay wanted a piece of that pie.

So out came a ''survey'' that showed the change had to be made (the whole generic ''industry standards'' line that eBay,inc. likes to use) even though eBay says they do not take part in the transaction.

Amazon is a online retailer that forces sellers, who want to use their services to have their S&H costs inline with what Amazon has for its buyers.

eBay is NOT in the selling business (as far as tangible goods) and has breached the eBay.com UA when they implemented this change.

The same goes for the Accepted Payments Policy, the Buyer Protection Policy, etc.

All are in breach of the liability section on the UA (now just site literature) as they have eBay,inc. taking part in the transaction process.

--------------

I will say this for the millionth and one time.....

It's all about eBay having to prove their good faith, as all parties in a business dealing must show, if a ''disagreement'' arises.

Judges and/or juries will pick one's evidence over the other.

eBay,inc. already knows the verdict in such matters and will do what they can so as to not have damaging evidence submitted into a court proceedings and therefore be part of the public record that other plaintiffs can have access to, when prepping their lawsuits.

It's also why eBay will not allow users to post that they are in legal proceedings with eBay,inc. on eBay's discussion boards.

Can't have users showing that they are challenging eBay's way of doing business. Might give other affected users ideas.

---------------

An amusing story is to be had about Mr. Griffith and the disappearing posts on his (now defunct) ''Ask Griff'' forum. He didn't even have the courage to say he was discontinuing the forum.

But that's a story for another day.

Surveyed eBay Sellers Expect Increased Holiday Sales   Surveyed eBay Sellers Expect Increased Holiday Sales

by: Fruity This user has validated their user name.

Fri Dec 3 17:17:14 2010

of course its great for them. that's because they've been whining about the small fries. can't handle competition, chickens.

Surveyed eBay Sellers Expect Increased Holiday Sales   Surveyed eBay Sellers Expect Increased Holiday Sales

by: Shamus O' Troll
Web Site

Fri Dec 3 17:23:22 2010

@Rick1313

Individual litigation of eBay = Jarndyce and Jarndyce.
:P
"Jarndyce and Jarndyce drones on. This scarecrow of a suit has, in course of time, become so complicated that no man alive knows what it means. The parties to it understand it least, but it has been observed that no two Chancery lawyers can talk about it for five minutes without coming to a total disagreement as to all the premises. Innumerable children have been born into the cause; innumerable old people have died out of it. Scores of persons have deliriously found themselves made parties in Jarndyce and Jarndyce without knowing how or why; whole families have inherited legendary hatreds with the suit. The little plaintiff or defendant who was promised a new rocking-horse when Jarndyce and Jarndyce should be settled has grown up, possessed himself of a real horse, and trotted away into the other world. Fair wards of court have faded into mothers and grandmothers; a long procession of Chancellors has come in and gone out; the legion of bills in the suit have been transformed into mere bills of mortality; there are not three Jarndyces left upon the earth perhaps since old Tom Jarndyce in despair blew his brains out at a coffee-house in Chancery Lane; but Jarndyce and Jarndyce still drags its dreary length before the court, perennially hopeless."
Bleak House... Charles Dickens

Insert your name and eBay's in the text.

Surveyed eBay Sellers Expect Increased Holiday Sales   Surveyed eBay Sellers Expect Increased Holiday Sales

This user has validated their user name. by: Philip Cohen

Fri Dec 3 18:22:28 2010

Was that a random selection of sellers, or 435 hand picked eBay "favored" sellers?

Regardless, why would anyone take the slightest notice of anything that emanates from the eBay Dept of Spin?

The fact is the eBay marketplace is one step away from requiring palliative care.

eBay/PayPal/Donahoe: Dead Men Walking.

Surveyed eBay Sellers Expect Increased Holiday Sales   Surveyed eBay Sellers Expect Increased Holiday Sales

by: Shamus O' Troll
Web Site

Fri Dec 3 19:29:45 2010

OT - In the News:
"U.S. Postal Service Chief Tells Senate Customers Come First"

"Deputy Postmaster General Patrick J. Donahoe, who will become the nation’s 73rd postmaster general on Monday, said he is looking at all the ways the Postal Service deals with its customers."

That's all the USPS needs, another DONAHOE to improve their customer wxperience!

LOL!

Surveyed eBay Sellers Expect Increased Holiday Sales   Surveyed eBay Sellers Expect Increased Holiday Sales

This user has validated their user name. by: Ming the Merciless

Fri Dec 3 19:40:23 2010

@  Shamus O' Troll

"Ebay utilized" = "Ebay paid"

This wasn't an independent survey conducted by a neutral,  compensated third party.

The old ebay sued to be in real people's bank accounts. The new ebay is in The Ho's increasingly shrinking mind.

Surveyed eBay Sellers Expect Increased Holiday Sales   Surveyed eBay Sellers Expect Increased Holiday Sales

by: Rich

Fri Dec 3 21:21:48 2010

15,000 feedbacks per month and 200,000 feedbacks per year is a "small business".  A meaningless survey for 99.9% of us who sell on ebay

Surveyed eBay Sellers Expect Increased Holiday Sales   Surveyed eBay Sellers Expect Increased Holiday Sales

by: Kathy

Fri Dec 3 22:29:09 2010

eBay Lies

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