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Fri May 22 2009 23:08:37

eBay Stores Glitch

By: Ina Steiner

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eBay posted an announcement on its Systems Announcement board that there was an issue affecting some Store-owners: "A recent update we made to eBay Stores caused the Store logos and custom page pictures for some Stores sellers to be deleted." Those sellers who were affected will receive a personal email notice from eBay. The problem does not affect any of the item images in listings, only Store logos and any images used to customize the store for affected sellers.

UPDATE: I originally pointed to a "free-shipping" promotion running from May 23 - June 1 in which eligible sellers would receive a 15 percent discount. However, the promotion was from 2008. Apologies for the error.





Comments (21) | Permalink

Readers Comments

eBay Stores Glitch and eBay Listing Promotion   eBay Stores Glitch and eBay Listing Promotion

by: weasel words

Fri May 22 23:44:50 2009

Ina, what does the part mean where it says powersellers MAY Qualify? If you already get a 15% PS discount, does this negate and make valueless the offer? I hope you can find out.

eBay Stores Glitch and eBay Listing Promotion   eBay Stores Glitch and eBay Listing Promotion

by: Patricia

Sat May 23 01:01:47 2009

Sell a 100.00 item.  FVF 8.75 - 15 percent would be about 1.31 discount.  Unless they're selling a postcard for the 100.00 I don't think 1.31 would cover shipping or even come close.  Does anybody over at Ebay think or do they just run these things off the top of their heads then wonder why sellers aren't rushing to get in on such a good thing.  My numbers may be off...but not that much.  These days Ebay reminds me of the three stooges.

eBay Stores Glitch and eBay Listing Promotion   eBay Stores Glitch and eBay Listing Promotion

This user has validated their user name. by: Bill

Sat May 23 01:40:05 2009

Patricia,

The savings on a $100 sale is actually $0.64 (.0875 on the first $25.00 and .035 on the rest). So if you offer an item that will cost at the very least $1.56 to ship at 3 ounces in a rigid envelope you loose $0.92 on the transaction.

The whole problem is that the so called ''intelligent'' people that run eBay have absolutely no common sense at all and that is why they are slowly but surely going down the tubes. It is a complete and absolute shame as to why they are allowed to completely destroy a wonderful company.

The board of directors has to be a bunch of people that are brain dead. Then again greed has corrupted many people but in the end:

Greed Kills

Bill

eBay Stores Glitch and eBay Listing Promotion   eBay Stores Glitch and eBay Listing Promotion

by: Triple Aces

Sat May 23 01:45:27 2009

Hi, Some of us on the eBay boards caught the date and it is actually 2008...

eBay Stores Glitch and eBay Listing Promotion   eBay Stores Glitch and eBay Listing Promotion

by: ebay-ex

Sat May 23 02:02:59 2009

Funny how they promote free shipping so heavily, while at the Annual Goldman Sachs Technology and Internet Conference - 26 Februari 2009 -   it seemed John Donahoe talks about people who choose for 'free shipping' as  actually being 'fooled' ....

Here's JD commenting to a question from the audience about the Amazon Prime service (free shipping for $79 a year) and if he saw that as a threat to eBay and if Amazon Prime could entice the big buyers away from eBay:


John Donahoe:
(podcast at timemark 12:59 min)

''Power buyers look for the total cost.... power buyers aren't FOOLED BY FREE SHIPPING, know free shipping... they look at what my total cost's gonna be... and so, eh, on eBay we went last year from 2% free shipping to 30% (in)  Q4... simplify, encouraging our sellers to offer free shipping where it works .... so, our experience is that it's actually THE CASUAL BUYERS THAT'S MORE PRONE TO BE .... TO BE FOOLED BY, EH, SHIPPING.... and that the power buyers, the experienced buyers are ... they're looking at their total cost ... ''
(end 13:30 min.)

---------------------------------------
link to podcast of Annual Goldman Sachs Technology and Internet Conference - 26 Februari 2009:

http://cc.talkpoint.com/gold006/022509a_mg/?entity=99_CBU
TCQW

eBay Stores Glitch and eBay Listing Promotion   eBay Stores Glitch and eBay Listing Promotion

by: Jake

Sat May 23 05:21:11 2009

eBay = rotflmo

If it wasn't so sad for the sellers who still list/work on eBay for a living; eBay would be one of the best comedy shows on Earth

It is quite ridiculous how stupid eBay believes it's customers are?

eBay Stores Glitch   eBay Stores Glitch

This user has validated their user name. by: Ming the Merciless

Sat May 23 14:35:59 2009

Ina's mistake followed by ebay-ex's HO transcript underscores the magnitude of the contempt HO has for ebafia's customers, the sellers.

This piece of B school trash must think sellers have subterranean IQs.

eBay Stores Glitch   eBay Stores Glitch

by: Patricia

Sat May 23 22:26:38 2009

@Ming

"This piece of B school trash must think sellers have subterranean IQs. "

I'm afraid their IQs are so dangerously low that when they come out with their ridiculous policies they truly believe they have us fooled LOL

eBay Stores Glitch   eBay Stores Glitch

by: Daddy Bear Guff

Sun May 24 10:44:34 2009

Ebay employee IQs are so low that WE have to crunch the numbers FOR THEM. They are so dumb, they can't even do division. What's the difference between an Ebay employee and a 3 year old? The 3 year old can count to 10.  

eBay Stores Glitch   eBay Stores Glitch

by: did u make any money?

Mon May 25 07:38:24 2009

That's the glitch ! ebay is rigged so that you the seller get screwed 100% of the time. If you made a few cents thats the error. ebay wants it all.

eBay Stores Glitch   eBay Stores Glitch

by: ebay makes big bills

Mon May 25 12:43:31 2009

Memorial day weekend sales:
Amazon 70 items listed, 11 sold.
Bonanzle 400 items listed, 0 sold.
Ecrater 400 items listed, 2 sold.
Ebay 400 items listed, 2 sold.
I know where I'm focusing my attention.
It ain't Ebay.

eBay Stores Glitch   eBay Stores Glitch

by: ebay makes big bills

Mon May 25 12:49:23 2009

Oh Yeah forgot part 2:
Amazon 11 sold, about $20 fees
Bonanzle 0 sold 0 fees
Ecrater 2 sold 0 fees
Ebay 2 sold, about $120 fees, mostly in wasted listing fees for items that will never be seen thanks to worst match.
Amazon, I'm GUARANTEED to be first result if my price is best.
Ebay, I'm GUARANTEED to pay highest fees for lowest sales. I'm GUARANTEED my items will not be seen if my recent sales are not  the highest in category, even if my item was the EXACT search term used, it will still get shanked by best match.
Ebay sux.

eBay Stores Glitch   eBay Stores Glitch

by: still selling

Mon May 25 15:41:32 2009

Free isn't free if you consider your time. That being said.

Ebay list 125 sold 67
Bonanzle  list 98  sold  0
Amazon    list 107 sold  1

And for all you Bonzi rooters. Remember this at the rate they are adding auction numbers it will still take them more than 10 years to catch up with ebay.

Even with all Ebays faults and screw ups it is still the only place to sell with any kind of traffic.

eBay Stores Glitch   eBay Stores Glitch

by: ebay makes big bills, little sales

Mon May 25 18:04:34 2009

My numbers are real, dont know about yours, cheerleader dude.
So I'm an ex powerseller taking more time listing stuff that would have all been on Ebay a year ago elsewhere, thanks to crummy Ebay's mismanagement & too high for services offered fees.
And even at your ridiculously inflated bogus 50% sell thru, you paid ebay $25+ for listing fees.
Meanwhile, since this morning, 2 more sales on Amazon, quiet as a funeral parlor on Ebay's end.

eBay Stores Glitch   eBay Stores Glitch

by: voodoo

Mon May 25 19:58:54 2009

Sorry but I have to agree with "still selling". I have a hundred more sales on ebay as compared to bondoggle. They just don't have the traffic to compare with. Thats where the real funeral parlor is.

eBay Stores Glitch   eBay Stores Glitch

by: Ebay's Slow Death

Mon May 25 20:50:22 2009

@ebay makes big bills, little sales

I agree with you. As far as books go, it has gotten practically impossible to sell any on Ebay, but my Amazon sales are going great. I only have X amount of time to list my books, and they are ALL going on Amazon now.

Ebay has just become too slow to sell anything and the fees are a killer. Amazon's fees are not cheap, but at least you get a good sell through rate. If you do a good job, Amazon and their Buyers leave you alone. Ebay is another story and the stress makes it not worth selling there.

I love Amazon and hate Ebay (after selling there for 12 years). Also, if this post were on the Ebay Seller Central board, it would be gone in a flash and I would probably get Pink slapped.

eBay Stores Glitch   eBay Stores Glitch

by: ebay=penny stock

Mon May 25 22:18:42 2009

rightly so

eBay Stores Glitch   eBay Stores Glitch

by: ebay makes big bills, little sales

Tue May 26 12:40:55 2009

Finally sold 3 things on Ebay, but still a far way to go to cover all the wasted listing fees. Sold 3 more things on Amazon too. I think the higher payout to Amazon on sold items (I havent upgraded to a $40 monthly acct yet, this was my trial period and wanted to see if I could move enough, 3 weeks, 31 sales so far says yes) Meanwhile, Ebay used to move 30-50 items a week, last week 5. Keep up the great work, Donuthole. You killed the golden goose.

eBay Stores Glitch   eBay Stores Glitch

by: fruity

Tue May 26 17:09:41 2009

i haven't looked at my store for like 6 months other than doing the relists. I could care less what's broken. I expect it all to be broken. that way i'm not let down by their soon to be trademarked "glitch" stories

eBay Stores Glitch   eBay Stores Glitch

by: Avid AB reader

Fri May 29 02:07:56 2009

@ ebay makes big bills

Now why would you compare (pick on) the new kid on the block to well established sites?
9 months out of beta and nearly 2 million listings and growing by several thousand new members each week is fairly substantial growth.
Record breaking growth.
Don't forget that it took eBay several years to get to the same numbers.

Anyone comparing eBay and Amazon ( both well established) to newer sites simply makes themselves look foolish.

If your items are desirable, you have competitive prices and you're using Google Base, you shouldn't have a problem seeing sales.

Google's Shopping is the wave of the future. People might check prices on ebay, but they shop everywhere else these days.

An hours time searching on ebay will choke and slow even the best of computers.
Who needs it when all the other sites are optimized for speed and all eBay does is add more and more garbage to slow things down.  It's no wonder people aren't shopping or selling much of anything there anymore.

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