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Sun Mar 29 2009 13:50:55

Scammer Sends Virus to eBay Sellers

By: Ina Steiner

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An eBay Gold PowerSeller said someone who had purchased one of her items sent her an email with a link to a virus in response to the invoice she sent him. Luckily her virus protection software warned her not to open the link.

"When I realized what it was, I immediately contacted ebay, however despite two e-mails to ebay via the Gold PowerSeller priority e-mail , a call to the Gold PowerSeller phone line and two communications to inform the agents at live chat, it appears that ebay has done nothing about this, as the buyer is still registered on ebay."

She said the same buyer purchased at least ten other items the same day. She contacted the other sellers to warn them, and said she heard back from four of them that he had sent them the same email with the virus link.

"At least two of the other sellers also contacted ebay about this buyer. I attempted to post a warning on the PowerSeller discussion board, but ebay removed it (they sent an explanation for removing it, something about running "java script", but I could not comprehend how the explanation had had any connection to my posted warning)."

Here's a copy of the email the seller said the buyer had sent her:

Hello,
I want to purchase this item as a birthday present for a family member. I think it's the style they are looking for but I'm not 100% sure. Can you open up the pic in the link and confirm? Please get back to me asap so I can know If I'll go through with the purchase or not. Here's the link (link removed by AuctionBytes).

A Note about Conficker & April Fool's Day
Another AuctionBytes reader asked me to remind readers about the April 1st Conficker virus. This PC World magazine article, "Search for Conficker Could Lure Virus," has one way you can test to see if you might have it, and a warning about spoof sites that pretend to have information to help you, but will actually infect your computer with the virus. As always, be careful out there!





Comments (30) | Permalink

Readers Comments

Scammer Sends Virus to eBay Sellers   Scammer Sends Virus to eBay Sellers

by: Patricia

Sun Mar 29 15:23:55 2009

Seems Ebay will do anything to keep each and every potential buyer...if that means stomping on each and every seller...so be it!  Yes, its stupid but what has Ebay done lately that you would consider to be smart?

Scammer Sends Virus to eBay Sellers   Scammer Sends Virus to eBay Sellers

This user has validated their user name. by: Ina

Sun Mar 29 15:38:31 2009

I don't think eBay's customer service has ever been adequate. Imagine if its customer service was outstanding, and representatives were empowered to do whatever it took to satisfy and help educate buyers and sellers.

For many years, eBay users helped each other, and that alone generated intense loyalty among users.

Of course, online sellers should take those lessons and apply them to their own businesses. How many times do you get impatient with dumb newbie questions? Could you generate loyalty and word-of-mouth buzz if you went above and beyond in supporting your customers?

Scammer Sends Virus to eBay Sellers   Scammer Sends Virus to eBay Sellers

by: YES123

Sun Mar 29 16:42:20 2009

The subject of this site is just one more reason to stop anything that you are having to do with feebay.
BTW--I wonder why feebay makes a policy and don't enforce it?Could it be Mings law #1.This auction # 280327238245 has run for several days with money orders mentioned as primary form of payment??????FEEBAY SPIES TAKE NOTE------------

Scammer Sends Virus to eBay Sellers   Scammer Sends Virus to eBay Sellers

by: ebay = penny stock

Sun Mar 29 16:55:39 2009

And you expected Ebay to do WHAT????

Ebay doesn't care about your virus email. Nor would they do anything about it. It would be tandamount to admitting that their site has problems.

Scammer Sends Virus to eBay Sellers   Scammer Sends Virus to eBay Sellers

by: Robert

Sun Mar 29 18:29:17 2009

So what kind of DSR rating would you give to eBay for Service as Described, Communication, Speed of Response, and Fees Charged for Services?

Seems that there scores would be so low that they could not qualify to sell on there own site!

Scammer Sends Virus to eBay Sellers   Scammer Sends Virus to eBay Sellers

by: John

Sun Mar 29 18:35:27 2009

Sound like the hacker has found a new breach on the site and ebay is monitoring the hacker in the hopes of figuring out what is going on. If history is anything to go by, ebay will finally shut them down after a week or so but will not tell the sellers whats going on because they are worried that some of the sellers may actually be in on  the breach. It's kind of like both the hacker and ebay keep on trying to keep tabs on each other.

Scammer Sends Virus to eBay Sellers   Scammer Sends Virus to eBay Sellers

by: eBuyer Feedback

Sun Mar 29 18:43:17 2009

@ John

Sending an email with a virus in it hardly qualifies oneself to be a hacker.

Just today someone called me a hacker because I could magically transform capital letters into lowercase.

Scammer Sends Virus to eBay Sellers   Scammer Sends Virus to eBay Sellers

This user has validated their user name. by: Ina

Sun Mar 29 20:23:43 2009

I've gotten several emails from buyers over the past week asking about questionable emails they've gotten from sellers, one was a SquareTrade spoof telling them to pay with Western Union (never, ever do this, even Western Union warns not to pay for transactions using its wire transfer service), and the other was an eBay Motors escrow fraud scam.

There are even scammers ripping off people who are losing their homes. The Federal Reserve has information on how to avoid foreclosure scams. Go to FederalReserve.gov and click on "5 Tips for Avoiding Foreclosure Scams."

Check the AuctionBytes Fraud Resource center (click on Fraud Resources in the left nav bar under Cool Tools) for articles and links.

Seems it's more important than ever to be on the lookout for spoofs and scams.

Scammer Sends Virus to eBay Sellers   Scammer Sends Virus to eBay Sellers

by: joe

Sun Mar 29 20:41:36 2009

forward the email to
spoof@ebay.com

I get at least 15 a week from all over the world...a few are virus, most are phishing...good luck with it

Scammer Sends Virus to eBay Sellers   Scammer Sends Virus to eBay Sellers

This user has validated their user name. by: Ina

Sun Mar 29 21:00:20 2009

Great advice, Joe. The same principle applies to PayPal scams, send to spoof@paypal.com. Unfortunately, not every organization uses the "spoof" prefix, but you can generally find where to send such scam emails.

Scammer Sends Virus to eBay Sellers   Scammer Sends Virus to eBay Sellers

by: private auctions

Sun Mar 29 21:33:48 2009

I have had my auctions on Ebay set to PRIVATE for years. When I started selling there, I used to get my winning bidders stolen by scumbags that contacted my bidders and offered the same items cheaper. Once I made my auctions private, it stopped dirtbag scammers from being able to access your winning bidder info.
Also, if someone is buying a gift, the item does not show up in the items by buyer search. Why EVERY auction on Ebay is not PRIVATE is beyond me. I guess it's because the idiots at Ebay would rather allow their customers to get screwed with.

Scammer Sends Virus to eBay Sellers   Scammer Sends Virus to eBay Sellers

by: Jivabill

Sun Mar 29 23:17:12 2009

Well, surprise, surprise.  Anyone selling on Ebay is playing Russian Roulette.  When will they learn?  I left Ebay, closed my store there after 8 years.  Never looked back.  

Scammer Sends Virus to eBay Sellers   Scammer Sends Virus to eBay Sellers

This user has validated their user name. by: Ina

Sun Mar 29 23:21:35 2009

These types of spoofs and scams can happen to users of other marketplaces, so remember to keep your guard up wherever you are buying and selling.

Scammer Sends Virus to eBay Sellers   Scammer Sends Virus to eBay Sellers

by: This is news?

Mon Mar 30 06:32:03 2009

1. eBay doesn't care - esp. if it effects sellers.
2. Why did you complain to ebay? You don't know enough not to open attachments in emails?
3. If a ebayer asks too many question we delete their questions & block them. That is a warning of a negative waiting to happen.

Why are you selling on ebay anyways>
better off at Bonanzle.com, iOffer.com or a dozen other sites that are safer.


100% your fault, naive seller.

Scammer Sends Virus to eBay Sellers   Scammer Sends Virus to eBay Sellers

by: @yes123

Mon Mar 30 06:37:36 2009

on Money Orders 280327238245 :
Note it says M.O. not that spelled out words Money Orders. That's why it didn't trigger an ebay canned do not do this response. We do that all the time, as a lot of sellers do- don't use the words Money Orders, but try Mailed Payments, Other Forms Of Payment, Paper accepted, Contact us for mailing address, etc. You have to be a devious as ebay.

Scammer Sends Virus to eBay Sellers   Scammer Sends Virus to eBay Sellers

This user has validated their user name. by: Bob

Mon Mar 30 06:49:09 2009

What difference does it make that eBay hasn't NARU'd the buyer?

It isn't like that buyer couldn't just register 100 more eBay accounts immediately and keep doing the same thing.

Scammer Sends Virus to eBay Sellers   Scammer Sends Virus to eBay Sellers

by: Sad, very sad indeed

Mon Mar 30 08:37:17 2009

Even leaving ebay more than a year ago -- after a 10 year run -- I'm still sad that they destroyed what was once such a fun place.
(but so glad I chose to leave)

This is just one example of the crap ebay has allowed to run rampant on the site for the last several years.

Shame on you, meg whitman, john donahoe and the rest of the doorknobs that wrecked it.

Scammer Sends Virus to eBay Sellers   Scammer Sends Virus to eBay Sellers

by: Laura

Mon Mar 30 09:22:24 2009

@ Ina,
Thank you so much for sharing your comments on the blog. I will always read what you have to say. It makes for better reading knowing the source in credible.

Scammer Sends Virus to eBay Sellers   Scammer Sends Virus to eBay Sellers

by: 785850

Mon Mar 30 09:37:17 2009

60 minutes did a segment on the Conflicker virus last night. Even showed ebay as a way to get infected!!!!

Scammer Sends Virus to eBay Sellers   Scammer Sends Virus to eBay Sellers

by: c'mon ebay viruses

Mon Mar 30 10:08:56 2009

How about inflicting a virus on bad buyers ~ ask dumb questions, ask for discounts ON SHIPPING!, don't pay or pay slow, excuses..my little cat ran up a tree can you wait 2 weeks for payment. ebay is loaded with awful buyers.

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