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Tue Oct 27 2009 23:06:12

eBay Testing Quick-Look Feature in Search Results?

By: Ina Steiner

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A reader spotted something on eBay search results pages called Quick Look that appears to be a new feature. Found where the "Enlarge" button usually is (when you mouse over the Enlarge button, it displays a large picture), the "Quick Look" button displays a large photo and some pertinent details about the listing.



I found the feature and clicked on the "Quick Look" hyperlink, and it showed me the photo, title, seller info, item condition , BIN price, shipping, time left, "Ships to" and Location. The pop-up also had a "See full details" button that takes shoppers directly to the full listing.



(The "Enlarge" feature still appears on some listings, as seen in the first image above.). Is everyone seeing this, and does anyone know how long it's been there?




Comments (32) | Permalink

Readers Comments

eBay Testing Quick-Look Feature in Search Results?   eBay Testing Quick-Look Feature in Search Results?

This user has validated their user name. by: Pete

Tue Oct 27 23:57:16 2009

I welcome ANYTHING that can assist with eBay sales..BUT? >> I can see this causing many problems as the highly educated eBay buyer will stop to read listings (the few that do), buyers will glance and then click thro.

eBay please stop with all the bull, get back to basics and give sellers a platform to sell items , that’s all we want none of this bells & whistle crap  

eBay Testing Quick-Look Feature in Search Results?   eBay Testing Quick-Look Feature in Search Results?

by: Buck Efay

Wed Oct 28 00:00:14 2009

More useless garbage programming to make the pages run even slower! Awesome job! I have Hispeed and Ebay runs like it's on dialup already! Idiots.

eBay Testing Quick-Look Feature in Search Results?   eBay Testing Quick-Look Feature in Search Results?

by: gotta love it

Wed Oct 28 00:03:44 2009

Change is something we all experience in life, and sometimes things are changed for better or worse. Now let's suppose that your favorite store rolled out new changes and tinkered with how you shop constantly. Does one think that their customers would continue to keep coming back to be made to feel like guinea pigs?

Is there a method to this madness? It makes me wonder if eBay just randomly throws stuff onto a wall and see what sticks.

Is is too much to ask to perfect all the changes already instituted? I mean Paypal still has not fixed the issue of receiving confirmation once an echeck clears. I realize that it's a different company under the umbrella, but one is forced to accept echecks if selling an item on eBay. And Paypal's answer is simply we are working on it. It's been months and the problem still is not rectified. This company as a whole is being lead in the wrong direction. Ebay simply does not care about their real customers ''the sellers''.

eBay Testing Quick-Look Feature in Search Results?   eBay Testing Quick-Look Feature in Search Results?

by: Fed Up

Wed Oct 28 00:14:36 2009

Here we go again, glitch # ? I forget now it's been so many this year. Every time ebay does something new to the looks or search or what ever they decide to redo it causes huge problems for both seller & buyers! Kick DoHo CEO to the curb, he's made MILLIONS doing nothing but making our lives miserable, for the last 2 years!

eBay Testing Quick-Look Feature in Search Results?   eBay Testing Quick-Look Feature in Search Results?

by: fruity

Wed Oct 28 00:26:12 2009

This must be how they fix things. Roll out all these tests and when someone has problems when they complain by the time ebay replies they will be in a different test. Ebay wants to give us carrots and more busy work so we dont connect the dots. I am an expert dot connector though, ebay. you're in trouble!

eBay Testing Quick-Look Feature in Search Results?   eBay Testing Quick-Look Feature in Search Results?

by: On Lies and Secrets

Wed Oct 28 01:16:19 2009

IMO, the pages are already too busy and complicated for there to be any real benefit from adding another layer of complexity. I think the ebay corporation should spend its resources in a more constructive manner and reduce the clutter and complexity of the pages.

eBay Testing Quick-Look Feature in Search Results?   eBay Testing Quick-Look Feature in Search Results?

by: Mister Tubbles

Wed Oct 28 05:47:21 2009

By all means! Hide the shipping and payment details on anothet tab and force your way onto my screen with unwanted windows because my curser touched something I didn't click on. Whatever.

eBay Testing Quick-Look Feature in Search Results?   eBay Testing Quick-Look Feature in Search Results?

by: another useless change

Wed Oct 28 05:55:49 2009

Another stupid change.
Quick look makes no sense whatsoever.
It doesnt show any relevant information that isnt already shown by looking at the search results.

Not only that, people are paying for gallery enlarge and NOT getting what they paid because this stupid quick look is overriding it.
How about some refunds ebay?

eBay Testing Quick-Look Feature in Search Results?   eBay Testing Quick-Look Feature in Search Results?

by: matza

Wed Oct 28 07:49:25 2009

Donohoe inherited Grandma's top secret recipe for success and thought he could make it taste better by adding mre ingredients. Now the whole thing tastes,smells and looks like s##t!

You can build a shiny new restaurant with all the latest greatest technology but hire a head chef that can't cook and you got nothing.
People will still be filling the tables at the dilapidated  old joint on the corner of nowhere because the food tastes great. They hadn't changed a thing in 60 years.

Donohoe has no clue how to run a successful operation.

He can't even realize best match is what did most of the early damage that sent folks scurrying over to amazon, buyers and sellers and they aren't returning even if you put a tiny digital man on the screen that demonstrates product.

Wake up board of directors and fire the problem!

eBay Testing Quick-Look Feature in Search Results?   eBay Testing Quick-Look Feature in Search Results?

by: Pat

Wed Oct 28 09:06:29 2009

Ebay needs to cut the crap and get back to basics. Several of my customers are unhappy with all the changes. The most complaints, search! I used to buy quite abit on Ebay but not anymore! Searching for something is like a job.

eBay Testing Quick-Look Feature in Search Results?   eBay Testing Quick-Look Feature in Search Results?

by: Joe

Wed Oct 28 09:27:34 2009


HOW ABOUT A QUICK CUSTOMER BUTTON TO BRING BUYERS BACK ONTO THE EBAY SITE!

NITWITS IS THE ONLY WAY TO DESCRIBE EBAY MANAGEMENT ON THIS IDEA.

eBay Testing Quick-Look Feature in Search Results?   eBay Testing Quick-Look Feature in Search Results?

by: RicRoe

Wed Oct 28 09:34:38 2009

One thing potential buyers simply is a marketplace that changes every time they shop. Another thing they find extremely enjoyable are pop up boxes.

Nothing like adding another useless feature which has been poorly thought out.

Lust like the Enlarge feature, Quick Look will serve to further annoy potential buyers with a pop up mini listing which does not fully surface all the necessary details the buyer needs to make a decision, while slowing down their browsing.

eBay continues to think up new ways to annoy and harass buyers instead of giving them a clean swift and accurate search method.

The old adage applies, just because you can do something does not mean you should do something.

eBay needs to ask themselves....

What purpose is served testing a new feature that annoys rather then enhances the buyer experience? I mean did someone actually think that buyers like pop up boxes so much that they had to infect search results with them?

Do buyers who already fail to completely read listing information really need a smaller, less informative view which contains less information?

Buyers want a better, more accurate search experience, not a bunch of annoying pop up windows set on a hair trigger so  even the slightest mouse over opens them.

Buyers want more accurate and relevant search results, not the hodgepodge jumbled mess they get with Best Match.

Donahoe & Co claim they are working to bring buyers back to eBay.

Given the nature of yet another pop up experience, it seems like he and his team are hell bent on accomplishing the opposite.

eBay Testing Quick-Look Feature in Search Results?   eBay Testing Quick-Look Feature in Search Results?

by: Allan Kraig

Wed Oct 28 09:59:33 2009

For out loud! Scrolling a page now is like tip toeing through a mind field with all the links, this is something more to piss buyers off, Or to insure they will only buy off page one to avoid the BS

eBay Testing Quick-Look Feature in Search Results?   eBay Testing Quick-Look Feature in Search Results?

by: Duh?

Wed Oct 28 10:57:06 2009

If ebay is trying to attract buyers, they are looking for love in all the wrong places.

It was the interesting sellers and a simple serendipity system that attracted buyers.

Ebay killed the goose that layed the golden egg.

Ebay is like the governement - take a simple situation and overwhelm it with fixes, rules, solutions, layers, surveys - managed by people who justify their jobs by trying to come up with more solutions.

Remember the frog in the pot of hot water (getting hotter).  Pretty soon the frog dies.

eBay Testing Quick-Look Feature in Search Results?   eBay Testing Quick-Look Feature in Search Results?

by: Vintagerich

Wed Oct 28 11:29:15 2009

eBay Testing: Where did I put my cup of Kool-ade? I like the cherry flavor best.

eBay Testing Quick-Look Feature in Search Results?   eBay Testing Quick-Look Feature in Search Results?

by: Patricia

Wed Oct 28 11:48:42 2009

Ebay management sure is thick - they will just never get it. Streamline the site - get rid of all the drop downs and other little bells and whistles that the average buyer doesn't even SEE.  ADVERTISE a little....use some of that moldy money you're stashing away to actually bolster and market your business - especially at this time of year!

Give sellers actual service by providing a level playing field for their fees!  Stop manipulating sellers!  Allow them to do what they came to your site to do....SELL!

Try an earnest attempt at ridding the site of bad sellers and scammer buyers!  Instead of entrusting that to buyers - how unprofessional can you get?

Only then will you be actually conducting business instead of fooling yourselves and trying to fool us to the point where you all look absolutely absurd!

eBay Testing Quick-Look Feature in Search Results?   eBay Testing Quick-Look Feature in Search Results?

by: Buck Efay

Wed Oct 28 13:40:18 2009

Gotta love it, I saw that exact scenario. Walmart decided a couple years ago that they weren't selling enough clothes & jewelry the things they make money on, and selling too much food & Dvds the loss leaders. So they redid one walmart by me twice, and the big one 5 times and it's only been open about 3 years. I watched shell shocked customers bumbling around & pissed off. They put the coffee in one aisle, a week later it was in a different spot. You know what happened? Traffic died. The one store it died so bad, they reset everything. The other store with the 5 resets in a year still has never recovered & you can park right next to the door almost because nobody goes there anymore. That's what Ebay did to itself.And it seems Dunderho still cant figure that out. Hey Dunderho, is your favorite film Field Of Dreams? If you build it they will come? Not anymore! Too easy to click thru to Bonanzle, Ecrater etc. and actually find what you want! Nobody wants to be in Ebay's jumbled warehouse of horrors.

eBay Testing Quick-Look Feature in Search Results?   eBay Testing Quick-Look Feature in Search Results?

This user has validated their user name. by: Ming the Merciless

Wed Oct 28 14:15:52 2009

1. Another feeble example of people trying to justify their jobs. Instead of firing customer service reps, they ought to be laying off the marketing cretins who come up with these worthless and counterproductive ideas.

2. Garbage like this makes pages load even more slowly than they already do. Eliminate the Enlarged Photo feature, eliminate whatever you call this abomination, and clean up the code. You people don't get the KISS principle, and that in addition to your universal arrogance will be your much deserved and long awaited downfall.

3. How much longer do you think sellers who are paying full fees for core lisitngs are going to tolerate 3 cent store listings in core? START DEMANDING RFFUNDS TODAY AND FILE A COMPLAINT WITH THE FEDERAL TRADE COMMISSION.

Those who list FP and auction style in core are providing welfare payments to subsidize the free rides the buy.coms of ebay and sellers with stores. And, no, it just a "small test" as ebay claims. It's nearly universal.

Federal Trade Commission (FTC)
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580

Mission: The Federal Trade Commission is the nation's consumer protection agency. The FTC's Bureau of Consumer  
Protection works For The Consumer to prevent fraud, deception, and unfair business practices in the marketplace.

The Bureau:

Enhances consumer confidence by enforcing federal laws that protect consumers Empowers consumers with free information to help them exercise their rights and spot and avoid fraud and deception Wants to hear from consumers who want to get information or file a complaint about fraud or identity theft

To report a company for a pattern and practice of suspected fraud:

1-877-382-4357

Do like Fruity did and put the toll free number above on speed dial and call them everyday -- each time you believe ebay has defrauded you.

Here are three examples

A. Ebay is charging one set of fees to one group of sellers and other sets to other sellers. They may be able to get away with with the Diamonds because of listings number, but they an't with small sellers.

B. The Top Rated Seller filter is FRAUD. Sellers are paying money for items no one will ever see, and ebay knows it!

C. The Best Match search is a fraud for the same reason.

D. Changing Best Match and seller requirements for promised raised visibility requirements every six months constitutes illegal bait and switch. W're in Round 2 now with Round 3 scheduled to begin April 1.

E. Ebay's refusal to guarantee raised search results on the one hand when measured against their statements that "free" shipping, certain feedback scores, certain DSR scores, etc. will give a seller raised search results is a FRAUD.

F. Constantly interfering with sales with tests, so called glitches (you know, the ones ebay says are "known issues" but never do anything about), and quicksand requirements is FRAUD. They are taking our money and NOT providing the services we're paying for.

COMPLAIN! Take five minutes and call the FTC's toll free number.

Take ten minutes and write a letter to your state's Attorney General even if you no longer sell on ebay.

The Davids of the world CAN slay Goliath.

DEATH to ebay corp. in 2009.

eBay Testing Quick-Look Feature in Search Results?   eBay Testing Quick-Look Feature in Search Results?

This user has validated their user name. by: Ming the Merciless

Wed Oct 28 14:18:20 2009

hank you, Ina and David, for lifting the review status of posts from my ISP.

eBay Testing Quick-Look Feature in Search Results?   eBay Testing Quick-Look Feature in Search Results?

by: Buck Efay

Wed Oct 28 15:40:59 2009

Buncha liars at Ebay! Promised only 2 rollouts a year, then they keep changing tweaking testing & destroying more & more! Idiots! That's what the Ebay mirror site is for! Perfect something first you jerks! FIRE JOHN DONAHOE! Disrupt the disruption! Bring back our customers Greedepigbay!

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