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Wed July 16 2008 17:22:40

Dutta Retires, Norrington to Head eBay Global Marketplaces

By: Ina Steiner

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eBay CEO John Donahoe said Rajiv Dutta is retiring from the company after 10 years. He was eBay CFO, then head of Skype, PayPal and most recently, head of eBay Global Marketplaces. Lorrie Norrington will replace him as head of Global Marketplaces. Donahoe made the announcement during the Q2-2008 earnings call taking place right now.




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Dutta Retires, Norrington to Head eBay Global Marketplaces   Dutta Retires, Norrington to Head eBay Global Marketplaces

This user has validated their user name. by: Ming the Merciless

Wed Jul 16 17:33:33 2008

"Retire?" I think not.

More like the scapegoat for Meg's Skype fiasco.

Isn't it comforting, moreover, to learn just high a non paying bidder and proven LIAR can climb up the ebay corporate ladder?

Ebay: the world's most despicable corporation.

Dutta Retires, Norrington to Head eBay Global Marketplaces   Dutta Retires, Norrington to Head eBay Global Marketplaces

by: g***e

Wed Jul 16 18:44:20 2008

This is the clown that developed ''BEST MATCH''.

'nuff said.

Dutta Retires, Norrington to Head eBay Global Marketplaces   Dutta Retires, Norrington to Head eBay Global Marketplaces

by: Patricia

Wed Jul 16 21:11:29 2008

Dutta to Norrington - from the frying pan into the fire!

www.ACEOart.net

Dutta Retires, Norrington to Head eBay Global Marketplaces   Dutta Retires, Norrington to Head eBay Global Marketplaces

by: Henrietta

Wed Jul 16 23:53:47 2008

g***e

I believe the man who developed Best Match is Raghav Gupta not Rajiv Dutta. You can read about Mr Gupta on his webpage :

http://labs.ebay.com/raghavgupta/

Rajiv Dutta has been with eBay since the very early years. He is an honest man who has never joined in the spinfests so common of late. I am not surprised he is leaving. When he is gone the brakes, such as they were, will be truly off.

Dutta Retires, Norrington to Head eBay Global Marketplaces   Dutta Retires, Norrington to Head eBay Global Marketplaces

by: GazLanNaThai

Thu Jul 17 00:10:39 2008

Have to agree with Henrietta

Rajiv is one of the few remaining good guys at eBay.

His honest and passion for the original precepts of the eBay community values come through on every keynotes broadcast, whether at the ecommerce conferences or eBay Live.

Once he's gone, eBay will go to hell in a handbasket because there will be no moral executives remaining (Griff sold out ages ago).

The timing is interesting though.  Just long enough after JD took the helm to be 'respectable' and fast enough to prevent ongoing internal division.

I expect that around the time Rajiv leaves, a lot of middle and junior level employees will also leave - watch for a surge of sitsvac on the eBay employment opportunities boards.

Forget not too, Rajiv was the advocate for multi-currency invoice combining on both eBay and PayPal (allowing sellers to create one invoice in the currency of their choice, when buyers bought multiple items across different currency sites).  

That promised feature appears well and truly squashed out of existence.  Why?  Very simply because doing it will lose PayPal (thus eBay) a lot of the fixed fee elements from sellers having to issue multiple invoices.

Buyers want it (I'm asked for it daily), sellers want it (I'm tired of having to explain to buyers that eBay & PayPal have no facility for it, and that it causes problems with PayPal SPP).

eBay know it's a good idea - Bill Cobb and Rajiv Dutta both announced it was coming 'within the year' at either eBay live last year, or the ecommerce conference in January - forgot which - but eBay support staff say they've never heard of the suggestion when I query it.

Rajiv - you will be sadly missed - I wish you well in whatever you do next.

Gaz

Dutta Retires, Norrington to Head eBay Global Marketplaces   Dutta Retires, Norrington to Head eBay Global Marketplaces

by: RJD

Thu Jul 17 00:12:31 2008

Re: Norrington's promotion

Ming, you took the words right out of my mouth.

What a dirty joke ebay's become.

Dutta Retires, Norrington to Head eBay Global Marketplaces   Dutta Retires, Norrington to Head eBay Global Marketplaces

by: Patricia

Thu Jul 17 00:52:25 2008

"Isn't it comforting, moreover, to learn just high a non paying bidder and proven LIAR can climb up the ebay corporate ladder?"

Yes...you would have thought they'd have the good sense to remove that from her record instead of letting her become a laughingstock....but then good sense and Ebay don't go together in the same sentence these days...

Dutta Retires, Norrington to Head eBay Global Marketplaces   Dutta Retires, Norrington to Head eBay Global Marketplaces

by: Caliente

Thu Jul 17 01:04:56 2008

Perhaps Rajiv caught a whif of the Paypal counterfeit scheme and wanted to get out before the hammer falls.

It did say that he was head of Paypal at one time. I wonder if he knows who made the up plan for Paypal, to take ownership of returned counterfeit merchandise and have it send to a business surplus reseller, to resell it for profit.

What's worse, is that Paypal recommends Liquidation.com as their #1 site for ebay sellers to buy in bulk/lots. So, ebay sellers are buying the fake stuff and putting it right back on ebay, many of them, probably not even knowing that they are fake. Meanwhile, each time these items circle through Ebay they get the final value fees.

This is clear THEFT, whether the item is fake or not. Not anywhere, does it say that Liquidity Services Inc., does authentication services or that they have a destroying dept., for counterfeit items.

Where does the authentication process actually come into play, with alleged counterfeit items. Paypal certainly doesn't do it and their reseller of returned items doesn't. I've even seen where a seller sold something REAL and the buyer said it was fake and got a refund. The purse (a purse, maybe a different on) was sent to the same Dallas office, for resale. That seller lost her authentic purse and the money and there is nothing she can do about it. Paypal stole the item and resold it for profit.

They are reselling these itams as authentic items, when they are telling the buyers that they are destroying them.

If we are all wrong about this, then we will be the first to admit we're wrong. Ebay, for us to leave this alone, just show us the department at Liquidity Services, that does the destroying of the fake items and the place that authenticates the fake items.

It's just a little too coincidental that fakes are told to be sent to Dallas and then the exact same address, has an auction company that resells the returns and I have found a LOT of auctions that had very expensive designer bags. So, are these the fakes that are send there, or are they real, as their auctions state? I can't see any explanation, out of this.

Dutta Retires, Norrington to Head eBay Global Marketplaces   Dutta Retires, Norrington to Head eBay Global Marketplaces

by: Topic off topic

Thu Jul 17 02:10:38 2008

At least he won't spend his retirement blogging negative on ebay all day, every day, like some others around here who have made it their daily hobby. Even Randy's and Scot's blog has been invaded! I'm just done sifting  through posts where people speak outside of their realm of experience. Talking loud and saying nothing...sorry for the digression of the topic, I just wish their was a blog for sellers who really do ecommerce for a full-time living, have employees,pay business taxes and face a whole different set of issues than casual sellers, that's all.

Dutta Retires, Norrington to Head eBay Global Marketplaces   Dutta Retires, Norrington to Head eBay Global Marketplaces

This user has validated their user name. by: Anonymous

Thu Jul 17 02:25:58 2008

Ebay has made it their hobby to ruin sellers livelihoods, so why is it a problem, if the shoe is on the other foot?

Most blogs/message boards, have a few minorities, that go against the grain and you are entitled to your opinion Topic off topic.

As for the other 99.9%, it looks as if they are tired of ebays ways of treating us like carp!

Dutta Retires, Norrington to Head eBay Global Marketplaces   Dutta Retires, Norrington to Head eBay Global Marketplaces

by: g***e

Thu Jul 17 07:32:44 2008

@Henrietta

My bad. You are correct, it was not Mr. Dutta that developed Best Match. Apologies.

Dutta Retires, Norrington to Head eBay Global Marketplaces   Dutta Retires, Norrington to Head eBay Global Marketplaces

by: Monster

Thu Jul 17 09:45:11 2008

Casual Sellers is what started eBay… Casual Sellers grew and began making a full-time living… Some of those casual Sellers became the e-commerce Sellers you are talking about…

Then when word of mouth spread that eBay was the path to “easy street”, along came the bilkers, the scammers, the late-nite infomercial drop-shippers, the S&H gougers, Romanians, Nigerians, bootlegs, knock-offs, etc.

Add to that eBay has decided to complete change the way they look, the way things worked, what they seemed to stand for; and all of it seems to make no sense to anyone, and in fact seems as if they are trying to destroy eBay…

Where do you think these “casual Sellers” should post THEIR concerns…? It seems to me that the “casual Seller” working on their own, as well as the Seller who may have hired help, face nearly the same issues… Do you think “casual Sellers” don’t pay their taxes…?

Perhaps they are “casual Sellers” because they are always waiting to see what the effects of the newest daily changes that eBay has made are going to be…

eBay has developed a track record now of making really bad decisions… Forcing out the “casual Seller” will be one of the worst decisions they will ever make…

Dutta Retires, Norrington to Head eBay Global Marketplaces   Dutta Retires, Norrington to Head eBay Global Marketplaces

by: So Be It

Thu Jul 17 09:50:19 2008

Looks young to be retiring.  Must be some other reasons here.  

The more things change, the more they stay the same.  Ebay is Ebay.

Need I say more.

Dutta Retires, Norrington to Head eBay Global Marketplaces   Dutta Retires, Norrington to Head eBay Global Marketplaces

by: Julie

Thu Jul 17 10:19:09 2008

I agree....this man looks too young to be "retiring".  Gotta wonder what his pay-out package was worth?

Dutta Retires, Norrington to Head eBay Global Marketplaces   Dutta Retires, Norrington to Head eBay Global Marketplaces

by: never ceased to be amazed

Thu Jul 17 10:24:17 2008

this morning, ebay's stock is trading below the 52 week-low...

first the sellers get screwed, now the stock holders.

keep up the great work donahoe & co

ps here's a quote from j.d. in business week today ...

Donahoe said. "We feel that we are on the right path, and we are going to stick with it."

really, john? really?

Dutta Retires, Norrington to Head eBay Global Marketplaces   Dutta Retires, Norrington to Head eBay Global Marketplaces

by: eBay: Fraud Central

Thu Jul 17 10:52:55 2008

Yeah, I was just going to mention that eBay's stock price has dropped over 14% since yesterday.

As predicted.

And I really know NOTHING about the stock market, but I do know a thing or two about eBay. Predicting that the stock price would fall significantly was a

NO BRAINER.

Dutta Retires, Norrington to Head eBay Global Marketplaces   Dutta Retires, Norrington to Head eBay Global Marketplaces

by: Chris

Thu Jul 17 12:03:10 2008

Dutta was definitely one of the good guys over at eBay.  He was always willing to listen to sellers and at least take in both sides.  I am sad to see him go.

Dutta Retires, Norrington to Head eBay Global Marketplaces   Dutta Retires, Norrington to Head eBay Global Marketplaces

by: Laura

Thu Jul 17 12:05:39 2008

"I'm just done sifting  through posts where people speak outside of their realm of experience. Talking loud and saying nothing"

I agree...its draining.

Dutta Retires, Norrington to Head eBay Global Marketplaces   Dutta Retires, Norrington to Head eBay Global Marketplaces

by: Laura

Thu Jul 17 12:11:04 2008

More specifically, I don’t find any value in the personal attacks, ever.

Dutta Retires, Norrington to Head eBay Global Marketplaces   Dutta Retires, Norrington to Head eBay Global Marketplaces

by: tula

Thu Jul 17 13:02:10 2008

Laura,
I agree.  I have to wonder how some of these people actually find time to do any ecommerce business, since they're constantly posting on boards and blogs.  I only pop in from time to time and I'm not even a full-time seller (though I do have a full-time consulting job in addition to my online selling).

As for Mr. Dutta, if he wants to retire or do something else with his life, more power to him.  I don't know what impact this will have on eBay, but it bears watching.  I wonder who is replacing Ms. Norrington?

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