|Wed July 9 2008 09:02:13|
eBay Seller Suspended for Posting Neg in Positive Feedback
By: Ina Steiner
A PowerSeller said his account was suspended for leaving buyers negative comments in his positive feedback ratings for the buyers. Now that sellers are unable to leave negative (or neutral) feedback ratings, some have been leaving positive ratings for their buyers but using the comment field to describe a negative experience.
Sellers may be surprised to hear that such activity could result in suspension rather than simple feedback removal. eBay does prohibit "Negative statements that conflict with a positive rating," but includes it under "Circumstances when eBay will consider removing Feedback ratings and/or comments."
Leaving negative statements that conflict with a positive rating does not seem to fall under the criteria of "undermining the Feedback system" by using practices such as Feedback Extortion Feedback Manipulation Feedback in Seller Terms and Conditions, all of which could result in account suspension.
The seller who wrote to me said he had twice left a negative comment in a positive feedback rating (one was a deadbeat), and he believes he is under a 72 hour suspension, but believes all of his listings are "gone for good."