|Tue July 1 2008 23:38:00|
PayPal's Handling of Counterfeits Raises Questions
By: Ina Steiner
Consumers have been raising questions about PayPal's handling of counterfeit items sold on eBay. AuctionBytes published their concerns along with PayPal's response in Wednesday's Newsflash newsletter.
PayPal's decision to use one company to both destroy counterfeits and to resell SNAD items involved in claims, and its instructions to buyers to send counterfeit items in their original condition to the liquidator, seemed to raise red flags for some buyers and fueled speculation on discussion boards. However, I could find no one who offered proof of any actual wrong-doing.
I talked to PayPal and the liquidator, and you can read the full story in the article in our July 2nd NewsFlash newsletter. I may do a follow-up article, comments and questions are welcome here.