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Wed June 18 2008 23:34:46

PayPal Question, Ideas, and eBay Live

By: Ina Steiner

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A question came from a reader about PayPal's new terms going into effect in July: "As I understand it, based on the new rules you HAVE to have the SAME policy for treating international / US buyers that use PayPal. Can I STILL allow require that items paid with PayPal be shipped to a CONFIRMED address ONLY????  (If that is still allowable, that means that only SOME international buyers in Canada, UK & Australia? can pay using PayPal, since no other country offers confirmed addresses for US buyers.)

I was able to get an answer from PayPal spokesperson Michael Oldenburg: "Yes, sellers will be allowed to require confirmed addresses for international buyers when this policy goes into effect. We recognize that this is an important factor for their business risk decisions. PowerSellers taking advantage of expanded seller protection, however, would not need to have a confirmed address to make the transaction eligible for seller protection."

Hopefully that helps clarify things, thanks to Michael for the quick response.

I met AuctionBytes readers Keith and Vicki Yockey today who were here for the eBay Live conference. Keith had several ideas about improvements that could be made that would make sellers' lives easier. He said he had blogged some of them on blogs.ebay.com - search for xcergy - such as putting a box in the SYI form for the weight of the item so buyers won't be surprised at the shipping costs. He also suggested eBay reward sellers who offer free shipping with a FVF discount.

I expect there will be lots more ideas thrown at eBay execs over the next 3 days of the conference.

While the keynote address is Friday morning, we have it on good authority that there will be news coming out tomorrow, so stay tuned!!




Comments (5) | Permalink

Readers Comments

PayPal Question, Ideas, and eBay Live   PayPal Question, Ideas, and eBay Live

by: tj

Thu Jun 19 00:28:09 2008

I think it’s about time that eBay Inc comes out and fully discloses their requirements for sellers….whether it’s you must have a yearly turnover of $500,000 , be prepared to ship for free or roughly just let eBay Inc take over your business for allowing us to take 30-35% on average of your selling price in combined eBay/PP fees.

Why is FB even required at this stage of the game when sellers are told your view don’t count anymore..even tho you are our customers (eBay) ???
What a weird and totally ridicules situation

PayPal Question, Ideas, and eBay Live   PayPal Question, Ideas, and eBay Live

This user has validated their user name. by: Ming the Merciless

Thu Jun 19 00:48:39 2008

ANY form of "free shipping" that profits ebay and diminishes a seller's profits is totally unacceptable.

If ebay wants "free shipping," then let ebay pay for it by deducting the cost of shipping and insurance from the total seller invoice total at the end of the a seller's monthly billing cycle.

This "free shipping" things is and has always has been about increasing ebay profitability at the expense of sellers. They just don't understand OR care that they're murdering sellers one policy at a time.

I despise these mega greedy executives with the heat of a thousand white host suns.

PayPal Question, Ideas, and eBay Live   PayPal Question, Ideas, and eBay Live

by: Dan

Thu Jun 19 00:51:44 2008

Jimmy Connors thrived on emotion.  "The emotional energy allows me to raise my level of play."  The achievements of one athlete can energize or inspire an entire nation.

Solutions that realistically help more people exude enthusiasm and heroism is whats needed...excite and build a future generation of young people who will grow to become the best....lets help eBay refocus itself as the great business incubator that it is.

PayPal Question, Ideas, and eBay Live   PayPal Question, Ideas, and eBay Live

by: Tired

Thu Jun 19 06:41:55 2008

Is someone going to record the keynote speech?  I hope there is so much noise he has to leave the stage!

PayPal Question, Ideas, and eBay Live   PayPal Question, Ideas, and eBay Live

by: Zatphz

Thu Jun 19 07:38:09 2008

"While the keynote address is Friday morning, we have it on good authority that there will be news coming out tomorrow, so stay tuned!!"


...Yea, more bad news, for sure.



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