|Wed June 18 2008 23:34:46|
PayPal Question, Ideas, and eBay Live
By: Ina Steiner
A question came from a reader about PayPal's new terms going into effect in July: "As I understand it, based on the new rules you HAVE to have the SAME policy for treating international / US buyers that use PayPal. Can I STILL allow require that items paid with PayPal be shipped to a CONFIRMED address ONLY???? (If that is still allowable, that means that only SOME international buyers in Canada, UK & Australia? can pay using PayPal, since no other country offers confirmed addresses for US buyers.)
I was able to get an answer from PayPal spokesperson Michael Oldenburg: "Yes, sellers will be allowed to require confirmed addresses for international buyers when this policy goes into effect. We recognize that this is an important factor for their business risk decisions. PowerSellers taking advantage of expanded seller protection, however, would not need to have a confirmed address to make the transaction eligible for seller protection."
Hopefully that helps clarify things, thanks to Michael for the quick response.
I met AuctionBytes readers Keith and Vicki Yockey today who were here for the eBay Live conference. Keith had several ideas about improvements that could be made that would make sellers' lives easier. He said he had blogged some of them on blogs.ebay.com - search for xcergy - such as putting a box in the SYI form for the weight of the item so buyers won't be surprised at the shipping costs. He also suggested eBay reward sellers who offer free shipping with a FVF discount.
I expect there will be lots more ideas thrown at eBay execs over the next 3 days of the conference.
While the keynote address is Friday morning, we have it on good authority that there will be news coming out tomorrow, so stay tuned!!