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Mon Apr 28 2008 14:45:25

Check Your eBay Buyer's Shipping Addresses

By: Ina Steiner

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Reports are surfacing that eBay is sending order information to sellers that display European addresses for US customers! A reader said after sending an invoice to a buyer with an address in Norway, he received an email back from her giving him a US address. He said the issue has also been reported on the PowerSeller board.




Comments (5) | Permalink

Readers Comments

Check Your eBay Buyer's Shipping Addresses   Check Your eBay Buyer's Shipping Addresses

by: Henrietta

Mon Apr 28 20:06:56 2008

Could you expand on that a bit Ina? I don't understand it at all.

Check Your eBay Buyer's Shipping Addresses   Check Your eBay Buyer's Shipping Addresses

by: Henrietta

Mon Apr 28 20:12:55 2008

eBay is also randomly splattering the big round free shipping icon on sellers store listings as they are renewed.

After shipping to a customer who paid immediately a PS friend said "I just went to leave a buyer feedback over there>>>. Found out I had shipped to them without getting any shipping fees. Thought it was our fault. Guess what it wasn't. Ebay somehow marked it with a free shipping icon. I then had to go in and look through over 1500 listings to see if there were more. Found 3 additional ones marked the same way. We've had these listings up for yrs with $5 shipping. It had to happen recently as we've always collected on it before. I'm soooo mad. we actually lost money on this listing. Are they trying to put us out of business. Not only did we give free shipping on that one, because they paid immediately ( we didn't send an invoice ), but we paid ebays fees and paypals fees."

Ach SO! Ve haf vays of making you gif der free shippink!

Check Your eBay Buyer's Shipping Addresses   Check Your eBay Buyer's Shipping Addresses

This user has validated their user name. by: Ina

Mon Apr 28 20:18:09 2008

At least in two cases I've heard of, when eBay sends the seller order information, it has the wrong address. Just so happens they are European addresses for US customers. I'm sure the buyers are scrathing their heads wondering how the seller got it so wrong. Hope that helps.

Check Your eBay Buyer's Shipping Addresses   Check Your eBay Buyer's Shipping Addresses

by: Fruity

Tue Apr 29 04:37:01 2008

That's a privacy issue. technically you could raise hell that ebay leaked UK consumer information. UK has stronger privacy laws. I dont think they'd be happy about that. Not at all

Check Your eBay Buyer's Shipping Addresses   Check Your eBay Buyer's Shipping Addresses

by: angela

Tue Apr 29 08:15:32 2008

I had it happen to me. i paid with Paypal, and as I clicked through all the screens i noticed that an address I left 3 years earlier was being supplied as the "Ship To" address.  Paypal wouldn't even answer my emails.



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