|Thu Feb 14 2008 20:31:25|
eBay Sellers Say Negs Are on the Rise
By: Ina Steiner
eBay is changing its longstanding feedback system so that sellers will be unable to leave buyers negative or neutral ratings. While the new system has not yet rolled out, I'm hearing eBay sellers complain that negative feedback from buyers is on the rise ever since eBay announced the new policy. Some say buyers are leaving negs because they don't realize sellers can still leave them negative feedback in return. Here are two of the emails I received today.
The Ebay "Feedback" discussion board is discussing the fact that there are now sellers getting negative feedbacks immediately after a "0"/new buyer wins an auction. It is thought that these buyers are folks trying to stir up a bunch of sellers so as to get Ebay to modify it's new feedback policy. Very scary and potentially problematic.
This is an example of what will happen more often after the feedback rules change. This buyer set up an ID, trolled the Seller Central board and used "Buy-It-Now" to win items just to leave negative feedback. Fortunately, the sellers were still able to leave negative feedback and have this one narued and the feedback left for them removed. How long will it take eBay to ban buyers like this after the change? Even if the buyer will have to wait 3 days to leave feedback, I can imagine this will be happening more frequently. We all know that eBay isn't the best at customer service as it is, how long will it take them to respond when they are deluged by sellers that have been scammed by buyers like this one? I'm glad I'm leaving !!