|Sat Oct 25 2008 17:09:17|
eBay Search Having Problems with Some Plurals
By: Ina Steiner
eBay's new search engine is supposed to include a feature that brings back results relevant to searches even if the seller hasn't included the keyword search terms in their listing. I wrote about this in June using the example of "birthstone for January," which is supposed to bring back listings for garnet rings, even if the word birthstone or January is not in the listing.
So with such an advanced search feature, I was surprised when someone wrote me to tell me about a problem the discovered with plurals, a really basic feature. I tested a few words - the results are the same even if I opt out of the new search experience:
11 items found for: skeleton costumes
540 items found for: skeleton costume
215 items found for: avon perfume bottles
215 items found for: avon perfume bottle
The eBay search engine takes some words and treats their plurals as equivalents, but not so for other words. The seller who wrote me felt the problem was adversely affecting sales for two of her items (that's how she found the problem).