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Wed Sept 20 2006 16:36:07

Survey thoughts

By: Ina Steiner

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There were definitely some surprises in the survey we conducted. I don't have any answers as to whether the respondents who said they are leaving auction sites are really going to leave, and where they might be going. However, I think it does say a lot about how dissatisfied people are. People vote with their pocketbooks, that's why I think the holiday shopping season ahead is so important. (And why companies have an opportunity to get their message across about their own sites and services.)

I expected a lot of people to say they are currently selling on eBay Stores but won't be in 6 months - that's not a surprise to me. What is a surprise is that it extends to eBay auctions, and that people aren't reporting that they are rushing to open up their own sites. I can't account for this data, but none of the feedback since posting the survey has given me reason to suspect the data.

Keep in mind that as far as eBay goes, there are two points:

1) There are a lot of categories on eBay, some are mature, some are still seeing growth. So look at the categories in which the survey respondents are primarily selling (and other descriptive data), and put it in context.

2) On one hand, sellers who remain may benefit from less competition. On the other hand, if you build a success on "community," and the community is dissatisfied, that's not good. Sellers are buyers and buyers are sellers.

There are some comments on this blog post about the survey, please feel free to post your thoughts there or here (link).




Comments (3) | Permalink

Readers Comments

Survey thoughts   Survey thoughts

by: Ina Steiner

Fri Sep 22 15:47:41 2006

PS: There was nothing different in methodology from other surveys we've done in the past, except we've never before asked about people's intentions about where they would be selling in the future.

Survey thoughts   Survey thoughts

by: Fred Murphy

Sun Sep 24 04:09:13 2006

Whether they plan to open new sites or not, I think what sellers are saying is they're going to quit doing ebaY, simple because it's no longer worth trying to make a profit on.

I can understand ebaY making the bulk of the profits if you're foolish enough to sell $5 items.  I quit listing stuff in my ebaY store when ebaY was making more in a $900 item (for a few centes worth of computer time) than I was for doing all the work and taking all the risk.

Survey thoughts   Survey thoughts

by: Maria

Mon Sep 25 21:09:50 2006

The truth is in the numbers, this is just a fraction of store sellers that have closed up shop or moved elsewhere.  This girl has been keeping up with store closings since ebay announced they were rasing fees and stores hidden from search, she has been interviewed on Cable Radio this past week and many online articles about this link...look at these numbers and remember they all have lives behind them.
http://www.springlering.com/page/page/3849929.htm



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