There were definitely some surprises in the survey we conducted. I don't have any answers as to whether the respondents who said they are leaving auction sites are really going to leave, and where they might be going. However, I think it does say a lot about how dissatisfied people are. People vote with their pocketbooks, that's why I think the holiday shopping season ahead is so important. (And why companies have an opportunity to get their message across about their own sites and services.)
I expected a lot of people to say they are currently selling on eBay Stores but won't be in 6 months - that's not a surprise to me. What is a surprise is that it extends to eBay auctions, and that people aren't reporting that they are rushing to open up their own sites. I can't account for this data, but none of the feedback since posting the survey has given me reason to suspect the data.
Keep in mind that as far as eBay goes, there are two points:
1) There are a lot of categories on eBay, some are mature, some are still seeing growth. So look at the categories in which the survey respondents are primarily selling (and other descriptive data), and put it in context.
2) On one hand, sellers who remain may benefit from less competition. On the other hand, if you build a success on "community," and the community is dissatisfied, that's not good. Sellers are buyers and buyers are sellers.
There are some comments on this blog post about the survey, please feel free to post your thoughts there or here (link).