AuctionBytes Blog
Covering auctions, collectibles and marketplace selling.

AuctionBytes Blog The AuctionBytes Blog has been giving a voice to online merchants since its launch in 2005. Named one of the world's top 30 blogs in 2008 by "Blogging Heroes." Weigh in with your thoughts on the joys and pitfalls of selling online.
Sun Dec 4 2005 17:44:10

Customer Service

By: Ina Steiner

Sponsored Link

I came across a press release for a book about customer service:

ABR Publishing releases "Customer Service Sucks! A Letter to the CEOs of America on" Written by Sandra Long, CEO of American Business Radio and Former Deputy Secretary of Commerce (MD), the book is a humorous, to-the-point account of why customer service in America simply must improve. The text focuses on common service dilemmas in business with simple strategies to help businesses transform and restore customer service in their organizations.

Here's a book idea: "Customer Service Lessons: What Coporate America Can Learn from Online Sellers."

Comments (0) | Permalink

Readers Comments  

Login is required to post comments.
To sign in to leave a comment using your AB Verify User Name, fill in the form below. If you have not yet signed up for AB Verify, or if you'd like more information, go to the Registration Page

Login for AB Verify
Be sure and use your email address and password to log in.

 Forgot Your Password?
 Even though you are signed in with the AuctionBytes Blog, you will have to sign in to the EcommerceBytes blog. But you can sign in with your existing AB Verify info.