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Thu Sept 22 2022 21:22:42

Etsy Distracts Buyers with Search Filters Inside Listings

By: Ina Steiner

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You're about to click on the "Add to Cart" button for a pair of dangle earrings on Etsy, but wait - underneath the photo, you see more options to keep browsing other listings:

Filter by price or estimated arrival date for dangle earrings:

"Under $25"
"$75 - $25"
"$100 - $75"
"ETA by Sep 26"
"ETA by Sep 29"
"ETA by Oct 6"

We've heard from readers who are furious about the new feature, which we could see for ourselves in listings we found when searching for items directly on Etsy or through Google.

One seller who has operated two shops on Etsy for the past 10 years wrote, "Etsy is deliberately directing our traffic to other shops! How can they get away with this?? We PAY for those listings not to mention advertising that I pay for that's very expensive. Now they are using MY money to send buyers to other shops."

Another described the issue and said, "This is so like eBay it should not surprise anyone... race to the bottom of resellers with lowest prices. barf."

We found that when we clicked on one of the options in a listing, Etsy didn't open a new tab - it took us out of the listing to a search results page showing listings from other sellers. 

There appear to be unintended consequences already - one seller who was commenting on a thread on the Etsy boards said they planned to change their tags to try to foil the feature. But that could hurt the visibility of their listings in search.

Another seller pointed out what should be obvious to Etsy management: "at some point, endless choices are no longer fun for buyers."


There are lots of other reasons sellers might object to the new feature, including the fact Etsy does not seem to have announced it before rolling it out, and the timing - just as people are trying to get a jump on holiday shopping.

Let us know what you think of the feature overall, and the specific price and date options Etsy is displaying.

Comments (24) | Leave Comment | Permalink
Readers Comments

Perminate Link for Etsy Distracts Buyers with Search Filters Inside Listings   Etsy Distracts Buyers with Search Filters Inside Listings

by: Queen of the Jungle This user has validated their user name.

Mon Sep 26 09:45:51 2022

Experiments like this one show the utter contempt that Etsy has for the sellers who are the ones responsible for their success.  

Virtually everything that Etsy does is designed to make more money for the corporation and shareholders.   I wouldn't have a problem with that if they were HONEST, but instead they are the worst hypocrites on the planet!

Imagine that they have the audacity to call themselves a company "doing good" and "keeping commerce human."   What a load of BS that is.

I have had my shops there for many years and I realized early on that the game was rigged.  I never once have depended on Etsy to be more than a place where I could earn a little extra money and promote my wares.  

Now it seems that they are no longer even pretending that they are trying to help the sellers.   Instead, they are blatantly STEALING OUR CUSTOMERS.

And to what end?? Who benefits from this?   If someone clicks under one of my pieces of vintage jewelry, they can end up looking at a rug or a set of dishes!

This should be the ultimate wake up call for anyone who thinks Etsy is their friend.

Perminate Link for Etsy Distracts Buyers with Search Filters Inside Listings   Etsy Distracts Buyers with Search Filters Inside Listings

by: NYSteve This user has validated their user name.

Mon Sep 26 11:36:26 2022

Promoted listings and any other kind of Ads (for listings you are going to be paying all kinds of fees on when sold, anyway) are the biggest rip off (unless you get into Meta reasons like why marketplaces exist in the first place vs individual websites)***
and a huge rabbit hole with no getting out in site

***i mean we are not talking a physical mall, that would save a shopper lots of steps and/or driving around

Perminate Link for Etsy Distracts Buyers with Search Filters Inside Listings   Etsy Distracts Buyers with Search Filters Inside Listings

by: thecollectiveMind This user has validated their user name.

Mon Sep 26 17:56:41 2022

I just checked my shop on the computer and the feature was there -  I clicked on a price and it took me to a WHOLE NEW PAGE - away from my item, out of my shop TOTALLY - unbelievable!!!  The only way to get back to where you were (my item, my shop) is to hit the back button - and whoever does that (except me).  Anyway, confusing and easy to lose a potential buyer that way. It's not under ALL listings (small shop with 100 plus items) but seems to be on known names - eg The Simpsons, Sandra Boynton.  This is atrocious.

Perminate Link for Etsy Distracts Buyers with Search Filters Inside Listings   Etsy Distracts Buyers with Search Filters Inside Listings

by: Stone Cutter This user has validated their user name.

Mon Sep 26 21:38:28 2022

***Amazon Prime Day #2 ***

Amazon announced that it plans a second “Prime Day”in October in order to grab as much cash from the consumer before consumers spend cash elsewhere.

As interest rates, worldwide, continue to climb, its only a matter of time we see a worldwide recession. I expect Etsy’s sleazy nature to grow, given that competition may eat Etsy's lunch this holiday season.  

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