eBay informed sellers on February 16 that it would no longer be issuing monthly invoices for any fees, such as monthly Store subscription fees, but would instead collect the fees directly from sellers' earnings now that it acts as an intermediary between the buyer and the seller through Managed Payments.
Tuesday's email to sellers left many with questions about the new process, and during Wednesday's Weekly Chat session on the eBay boards, a moderator provided some additional information.
The eBay employee explained, "When a cost or fee is collected from the seller, we will first look to their Available funds. If there are not enough funds to cover all fees or cost eBay will charge the Top Up Payment Method on file to recoup the amount owed."
"Beginning in late March, eBay will phase out the billing of selling fees and expenses via a monthly invoice. Instead, eBay will collect fees and other expenses, such as those resulting from refunds, claims or disputes directly from your earnings. If your earnings are not sufficient to cover these amounts, we will charge your payment method on file (debit or credit card, and/or linked bank account)."
We don't have more information we can share further than the e-mail that was sent out, but I can help clarify.
Currently, credits will be applied to Available funds. You can see these credits as a positive amount in the "expenses' section within Seller hub or within My eBay. Any credit given will show up during the seller's typical billing cycle.
The payment method for when your available balance doesn't have enough to cover fees should be something you can set in your account. While I don't have that information because I'm not payments trained, if you contact our payments team directly they can help with this to make sure you have the right payment method set up.
When a cost or fee is collected from the seller, we will first look to their Available funds. If there are not enough funds to cover all fees or cost eBay will charge the Top Up Payment Method on file to recoup the amount owed.
Sellers will be charged for their monthly fees at the same time they typically would have been for their regular billing cycle. The difference is that instead of us adding them to a billing invoice, we automatically deduct them from the seller's Available funds.
I am unsure of your last question, to clarify depending on your monthly billing invoice date, you may continue to receive invoices for both March and April. If you do not receive an invoice for March, you won't receive any invoices going forward from that point. You'll be able to tell if there's an invoice on the date we generate your invoices normally.