|Mon Oct 4 2021 14:44:05|
How Is Facebook Outage Impacting Sellers?
By: Ina Steiner
Facebook posted on Twitter
today at 12:22 pm Eastern, "We're aware that some people are having trouble accessing our apps and products. We're working to get things back to normal as quickly as possible, and we apologize for any inconvenience."
"Some people?" a user quickly retorted.
Clearly Twitter was benefitting from its rival's misfortune: hello literally everyone," the Twitter account tweeted
an hour later, as the outage dragged on.
But it's no laughing matter for people who rely on Facebook. Online sellers use the platform in a number of ways - and not just to sell in Groups or on Facebook Marketplace. Sellers also promote their businesses and to seek business advice and network with other sellers.
Many eBay users say they find the online marketplace provides better customer service on Facebook than through its own site. We don't know if eBay will devote more attention to its @askeBay Twitter account
News outlets were all over news of the outage. "Facebook, Instagram down after '60 Minutes' whistleblower report," read the headline of one article
"SOCIAL MEDIA USERS REJOICE ABOUT BREAK FROM 'TOXIC' PLATFORMS DURING MAJOR OUTAGE," read another headline
may have been the first outlet to report the outage. "Just as Facebook's Antigone Davis was live on CNBC defending the company over a whistleblower's accusations and its handling of research data suggesting Instagram is harmful to teens, the company's entire network of services suddenly went offline," it wrote.
Let us know how it's impacting you.
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