Mercari is instituting new fees on October 1st, the mobile selling app announced today. Mercari currently charges no listing fees and a 10% commission fee.
Beginning October 1, 2020, all new listings will incur additional 2.9% + $0.30 payment processing fees when items sell. The processing fees will apply to all existing listings beginning November 1st.
The reaction on social media was swift, and sometimes quite blunt.
Many users compared the new fee structure to other venues. "What the crap #mercari If I wanted complicated transactions and higher fees I would join eBay," tweeted one seller
"Just got an email that Mercari is going to start charging trans fees. Which means it will be just as expensive as ebay, but without all of the conveniences of ebay (shipping options, category depth, search options)," tweeted another
On Facebook, a user said she wished Mercari had framed it as a fee increase, stating that passing along payment-processing fees to sellers "just hit a nerve."
One reader who forwarded the news of the increased cost of selling shared some thoughts about the pros and cons of selling on Mercari.
Pros: "I like that they make the effort to limit the return time to three days. Listing is super easy. I see them doing a lot of adverts on TV."
Cons: "One minor annoyance is that the number of characters allowed in your title is 40 and it is often hard to make a good title with so few. The payment process is a little awkward (waiting until the buyer rates you or 3 days elapse)."
The reader also sells on eBay (their primary venue) as well as eCrater, Etsy, and Amazon. They said there aren't enough buyers there yet and is looking forward to when Mercari generates more sales.
Here's the FAQs page
for the new Mercari payment processing fees.