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Sun July 26 2020 15:37:06

eBay Payments Requires Power of Attorney, Bank Login Info

By: Ina Steiner

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Some eBay sellers questioned why they were asked to agree to give a third-party company Paywithmybank a limited "Power of Attorney" when registering for eBay Managed Payments.

The issue came up on July 8 on a thread on the eBay seller discussion boards devoted to Payments.

A seller with the handle Surplustoolandsupply noticed when they registered for Managed Payments, they were required to accept the terms and conditions of Paywithmybank (a third party).

"Among those terms I would be agreeing to give them "limited power of attorney" and make them my "true and lawful attorney-in-fact and agent,"" the seller wrote, "and then it requires me to agree to give them my banking login ID and password (which would is ridiculous enough, but especially since I have a common login to about 8 different accounts)."

In a post about how to link a bank account to Managed Payments, an eBay moderator shared screenshots that show PayWithMyBank is offered as a facilitator when a seller's bank does not appear on the list of institutions offered during the registration process.

PayWithMyBank explains on its website it is "an online and mobile payment alternative to cards and checks that allows you to pay or get paid using the information you know by heart - your online banking ID and password. We establish a secure connection to your online banking account directly from the site you are on, without ever storing or sharing your information with the site. It's just between you and your bank."

While the request for limited power of attorney in PayWithMyBank's terms of service doesn't appear nefarious, it's understandable why some sellers who noticed the provision may be concerned. We searched the boards but could not find a response from eBay about what it could mean.

There was also concern expressed about how eBay would handle refunds, with one seller surmising eBay would reach into their bank account for the funds to refund a buyer. But another seller pointed to a post where an eBay moderator provided the following explanation:

"Refunds are pulled from funds in "Available for payout." If there's not enough to cover the cost of a refund, the refund will still go through, and we'll place a debit on your "Available for payout" funds until we recover the full amount. 

"This could cause your "available for payout" to become negative. If, after 21 days, we haven't recovered the full amount from your available for payout funds, the outstanding balance will be added to your invoice."

eBay has a board devoted to questions about Payments, but those who are already enrolled in the program can access a non-public board.

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Readers Comments

Perminate Link for eBay Payments Requires Power of Attorney, Bank Login Info   eBay Payments Requires Power of Attorney, Bank Login Info

This user has validated their user name. by: iheartjacksparrow

Mon Jul 27 13:27:47 2020

I went to the Paywithmybank site, and they state that your login information is never stored or shared, that it stays between you and your bank. There was nothing I could find about giving them a POA and they state repeatedly that you don't create an account. So if they aren't asking for a POA, it appears that this is something eBay cooked up for their own benefit.  

Perminate Link for eBay Payments Requires Power of Attorney, Bank Login Info   eBay Payments Requires Power of Attorney, Bank Login Info

by: purpleiris This user has validated their user name.

Mon Jul 27 13:33:06 2020

@Marie, so, how is it that they are verifying who you are with a POA and bank login info? That's simply NOT how it's done and is completely ILLEGAL! The mere fact that they are asking for that stuff should be of concern to you.

Heck, just giving them my bank account number would concern me. They have proven time and time again that they cannot be trusted, so, why would I want to compromise my info?

Nobody should have to be giving out that info, period.

Perminate Link for eBay Payments Requires Power of Attorney, Bank Login Info   eBay Payments Requires Power of Attorney, Bank Login Info

This user has validated their user name. by: Marie

Mon Jul 27 13:38:17 2020

@jack

This is what the TOS is when we see it in Ebay.

https://www.paywithmybank.com/terms-of-use/?lang=en
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Perminate Link for eBay Payments Requires Power of Attorney, Bank Login Info   eBay Payments Requires Power of Attorney, Bank Login Info

by: purpleiris This user has validated their user name.

Mon Jul 27 13:39:52 2020

"they state that your login information is never stored or shared, that it stays between you and your bank."

Well, if eBay is the one using Ayden as an excuse to swindle a POA from folks, how much of Ayden's agreement really applies? It would seem eBay is making up its own rules.

Perminate Link for eBay Payments Requires Power of Attorney, Bank Login Info   eBay Payments Requires Power of Attorney, Bank Login Info

by: purpleiris This user has validated their user name.

Mon Jul 27 13:41:33 2020

Sorry...replace Ayden with PayWithMyBank

Perminate Link for eBay Payments Requires Power of Attorney, Bank Login Info   eBay Payments Requires Power of Attorney, Bank Login Info

This user has validated their user name. by: Marie

Mon Jul 27 13:42:20 2020

@purpleiris

Well I suppose you'd have to go through the process to find out.  It doesn't simply ask for your log in information and then you are done.  What possible good could or would that serve.  When they ask for that information, it is at the start of the process, NOT the entire process.

Yes, I'm aware that you see most things regarding Ebay as being illegal yet never offer any specifics as to what laws.  However I'm not interested in getting into one of these circular discussions with you again as it serves no purpose.

By your own admission, you do not sell on Ebay and you have only sold once on Ebay a while back.  Why this matters so much to you is anyone's guess.  

Perminate Link for eBay Payments Requires Power of Attorney, Bank Login Info   eBay Payments Requires Power of Attorney, Bank Login Info

by: purpleiris This user has validated their user name.

Mon Jul 27 13:52:24 2020

From Marie's link, if you read the first paragraph (and throughout), it's confusing who they're referring to when they say "Merchant." Of course, we know that WE are the merchants, but it would seem that eBay is considered the merchant here.

EX: "4.5 Refunds. Only a Merchant may provide a refund to you for any payment you enabled the Merchant to obtain via the information you provided via the Service. You must contact the Merchant to initiate a refund transaction."

When you read that, you would think you're the merchant, but are you? There are far too many agreements involved here. How is anyone to know which ones really apply?

Perminate Link for eBay Payments Requires Power of Attorney, Bank Login Info   eBay Payments Requires Power of Attorney, Bank Login Info

by: purpleiris This user has validated their user name.

Mon Jul 27 13:53:52 2020

Nevermind, Marie, forget I asked anything. Your replies never apply.

Perminate Link for eBay Payments Requires Power of Attorney, Bank Login Info   eBay Payments Requires Power of Attorney, Bank Login Info

by: purpleiris This user has validated their user name.

Mon Jul 27 13:58:52 2020

For everyone's information, a businessperson does NOT have to sell on eBay to know what IS and IS NOT right in business. I AM FREE TO SHARE MY KNOWLEDGE...PERIOD! If you don't care for it, ignore it, please.

Perminate Link for eBay Payments Requires Power of Attorney, Bank Login Info   eBay Payments Requires Power of Attorney, Bank Login Info

by: purpleiris This user has validated their user name.

Mon Jul 27 14:18:30 2020

"4.3 Disbursements to You from Merchants. The Service may include information that allows a Merchant or third party to reimburse you for payments you made or to enable the Merchant to deposit funds in your bank account.  You acknowledge and agree that not all third parties may make the Service available to you as a means of reimbursing you or depositing funds in your bank account."

Hmmm...it really would seem eBay is considered the merchant.

Perminate Link for eBay Payments Requires Power of Attorney, Bank Login Info   eBay Payments Requires Power of Attorney, Bank Login Info

by: purpleiris This user has validated their user name.

Mon Jul 27 14:21:35 2020

Sorry, if you're wondering why that's important, the entire agreement reads much differently when you plug eBay in as the Merchant than it would if "You" were the Merchant. All the privileges allowed a Merchant go to eBay.

Perminate Link for eBay Payments Requires Power of Attorney, Bank Login Info   eBay Payments Requires Power of Attorney, Bank Login Info

This user has validated their user name. by: Marie

Mon Jul 27 14:32:28 2020

@purpleiris

Ebay is the MOR just as PP is the MOR when they process the payments.  That is pretty normal stuff for online sellers.  Whomever is the payment processor is the MOR.  And NO it isn't illegal, not that you said it was, but just in case you might think it is.

Perminate Link for eBay Payments Requires Power of Attorney, Bank Login Info   eBay Payments Requires Power of Attorney, Bank Login Info

by: purpleiris This user has validated their user name.

Mon Jul 27 14:35:17 2020

If you have a business account with PayPal, YOU are the merchant. PayPal is just a payment processor that has nothing to do with the transaction other than the fact that they're processing the payment.

Perminate Link for eBay Payments Requires Power of Attorney, Bank Login Info   eBay Payments Requires Power of Attorney, Bank Login Info

This user has validated their user name. by: iheartjacksparrow

Mon Jul 27 14:40:06 2020

@Marie - I use Stripe to process my payments. So you're saying they are the MOR for every one of my transactions on eCrater/

Perminate Link for eBay Payments Requires Power of Attorney, Bank Login Info   eBay Payments Requires Power of Attorney, Bank Login Info

This user has validated their user name. by: Marie

Mon Jul 27 14:43:11 2020

NOPE, PP is the MOR.  If they were not, they could not negotiate the transactions.  It goes to the core of what they do.  PP has ALWAYS been the MOR, without exception.

You are confusing SOR with MOR.  The two are different.

A merchant of record (MOR) is the entity that is authorized, and held liable, by a financial institution to process a consumer’s credit and debit card transactions. The merchant of record is responsible for maintaining a merchant account, processing all payments, and managing all credit card processing fees.

The Seller of Record [SOR] indicates which legal entity or person is identified as selling a specific product to the end consumer.

This is pretty basic stuff.

Perminate Link for eBay Payments Requires Power of Attorney, Bank Login Info   eBay Payments Requires Power of Attorney, Bank Login Info

This user has validated their user name. by: Marie

Mon Jul 27 14:43:45 2020

@Jack

YES!

Perminate Link for eBay Payments Requires Power of Attorney, Bank Login Info   eBay Payments Requires Power of Attorney, Bank Login Info

This user has validated their user name. by: QueenMab

Mon Jul 27 14:47:49 2020

NOT EVEN IF HELL WERE TO FREEZE OVER!!!!!!!  How stupid does FleeceBay think people are?!

Perminate Link for eBay Payments Requires Power of Attorney, Bank Login Info   eBay Payments Requires Power of Attorney, Bank Login Info

by: purpleiris This user has validated their user name.

Mon Jul 27 14:53:45 2020

@Marie, please provide a source for your info. I just scoured through PayPal's agreements and sub-agreements and see no such information.

Perminate Link for eBay Payments Requires Power of Attorney, Bank Login Info   eBay Payments Requires Power of Attorney, Bank Login Info

This user has validated their user name. by: Marie

Mon Jul 27 15:21:16 2020

https://www.google.com/search?sxsrf=ALeKk02ctfanM_v3cCjDumAxFhcnWObqOQ
%3A1595877494187&ei=digfX9_5Ct2z0PEP4oeVeA&q=define+merchant+of+record&oq=define+merchant+of+record&gs_lcp=CgZwc3ktYWIQAzIECCMQJzoGCAAQBxAeOggIABAIEAcQHjoECAAQDToKCAAQCBAHEAoQHjoGCAAQCBAeOgcIIxCwAhAnUJ4tWLk0YPY2aABwAHgAgAFgiAHwA5IBATaYAQCgAQGqAQdnd3Mtd2l6wAEB&sclient=psy-ab&ved=0ahUKEwjfjJX5ku7qAhXdGTQIHeJDBQ8Q4dUDCAw&uact=5

Perminate Link for eBay Payments Requires Power of Attorney, Bank Login Info   eBay Payments Requires Power of Attorney, Bank Login Info

by: purpleiris This user has validated their user name.

Mon Jul 27 15:41:16 2020

Yes, I see that, but how does that apply to our conversation? Where does PayPal use the word "Merchant" in their agreements? Furthermore, the PayWithMyBank agreement has definitions of the terms used, but none for Merchant. They must be specific so each party knows where they stand in the agreement.

Please don't take this outside of the relative. You only confuse rather than help people. I honestly mean no offense. I'm just here to help others, not confuse them.

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