Amazon Handmade sent an email to artisan sellers recently requesting information about the products and process for their handmade items. We're not sure if this is a routine request, or if Amazon is cracking down on items listed in its handmade goods marketplace.
In its email, Amazon requested sellers provide it with the following information:
- A detailed description of your work methods.
- The number of your employees and their roles.
- The number of items produced in a week.
- 3 to 5 photos of your studio and/or workspace. (All photos should include your products and your business logo should be visible)
- Any additional details you would like us to know to better understand your business and/or craft.
Amazon gave artisans 3 business days to respond, and wrote, "If you choose not to respond, it will result in the removal of your Amazon Handmade selling privileges."
It's hard for a marketplace to even define what handmade is - if someone creates a design and has a factory in Italy manufacture socks featuring that design - are those socks considered handmade?
If so, is it fair for a marketplace to feature those socks head of socks designed and *handknit* by an artisan?
And are handmade marketplaces even weighing these issues, or are they mostly taking into account the profitability of items when deciding which ones to allow on their sites?