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Thu Mar 6 2008 21:50:11

eBay to Launch New Blog in April

By: Ina Steiner

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eBay will launch a new blog in April that it told Fortune Small Business would be an unfiltered link between users and the company. Two things just jump out at me. First, the newly hired blogger has never sold anything on eBay. And secondly, while he says the first thing he did when he got to eBay was to meet with industry bloggers to find out "how we can work together," he has never reached out to AuctionBytes.

Other industry bloggers who linked to the FSB article do not mention having heard from him either: Randy Smythe, PowerSellers Unite and Tamebay, for example.

Check Friday's AuctionBytes Newsflash for our story, then let us know what you think!

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Readers Comments

eBay to Launch New Blog in April   eBay to Launch New Blog in April

by: Lyn

Tue Mar 11 11:13:37 2008

Just another one one to add to the row of talking bobble heads on ebay's dashboard. To anyone who ever has or is selling on ebay, I say load him up with what you think about things (not that he can change one iota of ebay's plolicies and programs). He won't last long, either from fatigue or from not being an effective alternate target, drawing fire away from those who do have some power to make decisions.

Ebay has changed their entire business model. There is no use fighting it because they are way too invested in it now. We don't need to talk about ''Ebazon'' any longer or try to sell on ebay any longer. Amazon will kick ebay's butt again this winter in sales because they do it so very much better than ebay hopes to do it, especially with ebay dragging along all of its negative baggage (and believe me, there will be more bad publicity for ebay as time goes on, and especially come May when the new unilateral feedback rule kicks in and wrecks more lives).

The real challenge now is to move on and for other (friendlier, cheaper, and less intrusive) sites to rise to the challenge of drawing buyers to them.

It was marginally acceptable when ebay was still a more or less hands-off venue for sellers and buyers to connect, but now it is intimately involved in each and every transaction (now we sell to anonymous bidders), along with its siamese twin PayPal. That plus the unilateral feedback and Best Match and other marketing strategies that purport to make a better buying experience, but in the course of that, absolutely ensure that the term ''Power Seller'' (and thus any hope of a discount on the egregious fees) is a thing of the past.

The new policies are already putting thousands and thousands of sellers out of business. The new sellers mostly seem to have IP addresses in China or be resellers of Chinese goods, and a large percentage of the new buyers (already) are scammers, extortionists, and just generally a big step down from who the buyers were before on ebay...that is, that large percentage of good, honest, conscientious buyers who were also sellers. They have found that they can buy things cheaper and easier on sites.

I have left ebay and I have taken my best customers with me. I figure that in doing so, I have denied ebay of something around $10,000 in pure revenues this coming year, and I am just an middle level power seller. If you multiply that by even a conservative 10,000 sellers who have done as I have done, that is a really whopping amount of revenues that I really can't see being replaced dollar for dollar by higher fees.

Ina, please spend less time on ebay and more on other sites, like onlineauction.com, ebid.net, blujay.com, specialistauctions.com, delcampe.com, wensy.com, etsy.com, bidville.com, plunderhere.com, and a host of other sites (many of which are ''niche'' or specialty sites). Then there are the wonderful collecting rings of associated individual websites, TIAS.com and RubyLane.com, and more in the same vein.

You will be soon seeing a big movement to get search engines going that will allow buyers to see ''everything except ebay'' results. Only then you will start to see some well-deserved and deeply bruising ebay ass kicking in sales by anyone other than Amazon.com. Until then, every internet household in America (and in the world) knows these two words and uses them like verbs: google and ebay. We need to increase the buyers' vocabulary and savvy in order to make it possible for ebay refugee sellers to survive. Some of us by default have no other source of income beyond home-based internet selling. We built ebay and they kicked us in the teeth. Only with strength in numbers and determination can we not only recover, but kick back.

eBay to Launch New Blog in April   eBay to Launch New Blog in April

by: mindelec

Tue Mar 11 18:08:08 2008

"Any such blog that is sanctioned by the corporate parent can NEVER be truly impartial; this new blog is on the vested side of ebay"

exactly what i was thinking...  at least if he wants to keep his job.

"This new guy should NOT start work until he has listed and sold at least 10 different items on eBay."

20 a week for 20 weeks, with that being at least a significant portion of his income.  then he might have a vague idea of what it is to be a seller on ebay.

eBay to Launch New Blog in April   eBay to Launch New Blog in April

by: auctionwally

Wed Mar 12 19:14:46 2008

Here are the 2 questions I addressed at eBay's Town Hall Meeting March 12th.

1.) Would eBay consider pairing up their new blogger with someone who has some experience selling on eBay?

The call screener came back and said that they would take my question. Then came back and said they wouldn't, but said I could ask another?

2.) I asked if eBay had any licensed auctioneers on it's board and if not, would they consider it?

She came back and said they would not take that question.

I think those are two pretty neutral questions, for a town hall meeting that's supposed to be open and frank why wouldn't they field them?

eBay to Launch New Blog in April   eBay to Launch New Blog in April

by: Sucked Dry Day by Day

Wed Mar 12 19:26:48 2008

I'm actually quite anxious to see this new blog. To see how long it lasts. You all know the guy isn't just going to get flamed, he's got hundreds of thousands of flame throwers aimed at him. I doubt anyone has anything positive to say. Can you imagine the comments and responses after he interviews the chef that feeds eBay's staff? Something that has nothing to do with anything. It will be very invigorating to see how this is handled.

eBay to Launch New Blog in April   eBay to Launch New Blog in April

by: Joe

Thu Mar 13 00:44:22 2008

I have already found the right blogs to read when I want uncensored and unrestricted information about ebay.  They can launch 10 blogs and it will amount to nothing but ''noise''.

But maybe I'll visit the mouthpiece and tell him how happy I am with the growing eBid.net.

eBay to Launch New Blog in April   eBay to Launch New Blog in April

by: Paul

Wed Mar 19 22:30:38 2008

''one-way dialogues''

LOL!!!

eBay to Launch New Blog in April   eBay to Launch New Blog in April

by: Pat

Thu Mar 27 14:29:06 2008

Man, is this guy gonna get an EARFULL when he starts his blog. Given all the changes that have ocurred this week alone! Holy moly, I don't envy him.

eBay to Launch New Blog in April   eBay to Launch New Blog in April

by: dimes

Wed Apr 2 10:05:38 2008

Clicking on the link above (http://ebayinkblog.com) brings up a popup authentication box asking for a username and password, followed by

Authorization Required
This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.

If it wasn't eBay, this would be a brilliant example of the Kafka-esque conflict between the eBay insider and those on the outside.

But this IS eBay, so it's just a glitch.

eBay to Launch New Blog in April   eBay to Launch New Blog in April

by: LLP

Wed Apr 2 10:58:00 2008

I got the same thing, but I didn't dare enter my eBay ID/Password. I just assumed the blog is ''still closed'' and the authorization request is for those developing it. I'm assuming when it opens ''this afternoon'' that a regular blog page will appear.

Initially I thought this guy was going to get an earful, BUT IS HE? Notice the disclaimer that says ''Please understand that we reserve the right to edit or delete comments for any reason we deem appropriate. This is a moderated blog and comments will appear if and when they are approved.'' So it's the same old shit. Muzzled. Not exactly like the first descriptions last month where Brewer-Hay said he wants to hear anything anyone has to say. This is just going to be like the eBay forums. Moderated, edited, censored, muzzled.

eBay to Launch New Blog in April   eBay to Launch New Blog in April

by: Sue @ TameBay

Wed Apr 2 11:33:22 2008

Well, Ink's supposed to have launched but I'm getting a 401 on it... ?

eBay to Launch New Blog in April   eBay to Launch New Blog in April

by: Richard Brewer-Hay

Wed Apr 2 12:16:04 2008

All,
Just a heads up that eBay Ink is still scheduled to launch later today. We have been targeting the afternoon of 4/2/08 for a number of weeks now and still are on schedule to go live as planned.

Thanks for your patience.

Cheers,
Richard.

eBay to Launch New Blog in April   eBay to Launch New Blog in April

by: Gravy

Wed Apr 2 12:19:23 2008

Ebay is trying to contain seller/buyer opinion. As long as buyer/sellers opinions are on company boards then they are contained and if needed the poster can be penalized.

I will stay clear of any blog or discussion board where the company has access to the posters account.

I hope we don't see a dilution with auctionbyte posts as a result.

eBay to Launch New Blog in April   eBay to Launch New Blog in April

by: Gray

Wed Apr 2 12:21:53 2008

Just an observation. Since eBay is actively plugging there new blog on this site, will Auctionbytes get the same. Fair is fair.

eBay to Launch New Blog in April   eBay to Launch New Blog in April

This user has validated their user name. by: Ina

Wed Apr 2 12:55:38 2008

Sorry if I didn't make it clear in the article that eBay Ink was going to be launching this afternoon.

The sneak peek I got yesterday showed an AuctionBytes article on the eBay Ink feed of external articles.

eBay to Launch New Blog in April   eBay to Launch New Blog in April

by: Patricia

Wed Apr 2 14:23:31 2008

I won't waste my time reading these blogs that's for sure.  I'm diabetic and sure don't need any more of ebay's sugar coated "ebay speak"!  ACTIONS SPEAK LOUDER THAN WORDS.

eBay to Launch New Blog in April   eBay to Launch New Blog in April

by: me2

Wed Apr 2 18:10:45 2008

eBay blogs? Give me a break.They are launching corporate blogs like bullets trying to overtake the bad press. After ten years selling on eBay I am  finished.They still continue to do damage daily adding more absurd rules and destructive ''enhancements.''   Certainly I would never believe a word in the blog of any corporate hired hand. Period.

eBay to Launch New Blog in April   eBay to Launch New Blog in April

by: BeBopDeluxe

Wed Apr 2 20:37:49 2008

"Please understand that we reserve the right to edit or delete comments for any reason we deem appropriate. This is a moderated blog and comments will appear if and when they are approved."

hahahahahaha! Yeah, they really want to hear how we really feel, but they want to make sure that they check it out first, filter it, sterilize it, and then can feed us (or not) the parts they deem to be acceptable.  Hmmmm.........it's the Ebay KGB!!!!  (a/k/a "Keep Guilty Buyers" or "Kick Good Businessmen")....

eBay to Launch New Blog in April   eBay to Launch New Blog in April

by: ricochet

Wed Apr 2 21:26:27 2008

Read the seller central boards if you  want to report the truth

eBay to Launch New Blog in April   eBay to Launch New Blog in April

by: suchett

Wed Apr 2 21:41:47 2008

Here's the original report I found about this guy on March 25th.  It was reported then that Brewer-Hay would start working for ebay in September.  Looks like the boycott NOISE scared ebay into acting sooner.  We can hope that Brewer-Hay will eventually tell the truth like ex-microsoft blogger, Robert Scoble, who left microsoft saying, "They Suck!"

This August eBay will launch eBay Ink, a blog designed to improve its image among its sellers.

The company chose blogger Richard Brewer-Hay to put a positive spin on recent changes to the site.

The blogger told Fortune he may interview eBay CEO John Donahoe. Donahoe announced the changes to eBay's fee structure when he took over the company, following the departure of longtime leader Meg Whitman.

The alterations have received mostly bad press, following a boycott by disgruntled eBay sellers.

Brewer-Hay will also "coordinate editorial content with those authoring blogs that support eBay, PayPal and Skype; not outside bloggers," according to Pro Blogging News.

This isn't the first time a firm has hired a blogger to improve public perception. Once upon a time, Microsoft tapped Robert Scoble to rub out its "evil empire" image. But in a classic (and dangerous) demonstration of blogger integrity, Scoble departed and later wrote that Microsoft "sucks."

Microsoft's Scoble experience suggests a blogger can only improve a company's long-term image if he or she genuinely believes in that improvement.


eBay to Launch New Blog in April   eBay to Launch New Blog in April

by: bueruby

Wed Apr 2 21:53:35 2008

Same hot air, different bubble.  ebays blogger is a paid employee and we've heard all that garbage before.

Boycott ebay, before & beyond May 1st

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