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In speaking with Customer Service today they confirmed there is a large site problem with stores that started about 2 weeks ago. In essence visability goes on and off - but mostly off. There is a main ticket to add you ID to but and here is the killer they are saying Aug. 4 est. fix date. So in essence the reason for many not having any sales is you simply aren't visable.
Reported By: shoppingguru
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Ebay Uk is systematically stopping private sellers from listing an over the counter pain relief cream like Proff Cream as it is now re-classifying all creams as medicines step by step which will stop all private sellers from listing creams as they will now be re-classified as medicines and not an over-the-counter pain relief creams.This should not be allowed and Ebay needs to be taken to task over this re-classification in a court of competent jurisdiction.
Reported By: EbayerAmazons Corner
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It has been 2 months since the changes from eBay's spring "seller friendly" update were applied to my eBay store and I still have all of these problems:
Billboard picture is 5 times too big and takes almost a whole page. Search box is at the top of the page and does not work right, on the old store it was a seperate box.
When searching certain terms like doll harley davidson, massage mouse miniture other ebay stores come up with ads & pictures on my store.
Settings to choose the sort order of listings to display will not work I chose highest price to lowest and the page displays the lowest to highest. I have chosen to display the sub categories and they do not display also the categories display in black and they are suppose to be in 2 colors of blue and in bold font.
I have reported this to customer service at least 6 times and have been told it will be fixed and they will call me to keep me up to date on the progress but never do. Should I just close the store now or keep waiting.
Reported By: pro-spin
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Due to the recent Supreme Court decision regarding sales tax, Washington state (and possibly others) require that sellers send the Washington Department of Revenue information at the end of the tax year if a seller does not meet the threshold to collect sales tax. One of these pieces of information is the buyers' shipping AND billing addresses. PayPal only gives sellers the shipping address. I contacted PayPal and they stated that I can not get a buyer's billing address which I need by law.
Reported By: lessthanthreerecords
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Ebay estimated wait time for their customer service is WAY WAY OFF! This morning estimate was max 25 minutes...I am still on hold at 50 minutes.
Reported By: sammiesammie22
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