Issue: USPS complete a "help request form" under find missing mail is down for 2 days. USPS either stopped accepting requests to find mail or it is down. Anyone else having this issue? By: comments
Are you experiencing this issue?
November 16, 2020 21:27 PM
USPS = Incompetent as usual. And now doesn't want to take responsibility?
November 19, 2020 01:26 AM
I had the same problem. Sent package PM 9 days ago by carrier pickup from parcel locker. No tracking still, unable to submit help request for days, but did submit missing mail search request which has gone totally unanswered after 45 1/2 hours.
November 19, 2020 17:22 PM
Same here and I have almost a dozen orders with tracking that just stops. Some for over 20 days
November 19, 2020 19:39 PM
Just following up with my issue noted above. It looks like USPS updated their page and left the dead link under contact us by missing mail. Click the contact us at the bottom of the page under "helpful links" and it should work.
November 20, 2020 04:02 AM
Doesn't matter. They only email back 2 weeks later saying "it was likely delivered but not scanned".