Issue: I have an open item as a seller in the Resolution Center, as a buyer asked to cancel the sale.

A week after I cancelled the sale it was still in the resolution center. "Details" gives me a red ! and an error message with wrong info. CS rep confirms.
By: HenryS137
Are you experiencing this issue?
3

angryllama Thumbs Up
October 18, 2020
  14:43 PM
Something like 6 weeks I've had Cascade of similar EBAY messages where they PERSIST in showing that I still SHIP items where Bizarro Buyers bought then Requested to Cancel right after paying. At least twice CANCEL came 5 min after full payment Jeeze

rudestar Thumbs Up
October 20, 2020
  15:12 PM
If you have printed an ebay label do not cancel as ebay will not remove late shipping dings.