Issue: Customer emailed saying her invoice had 6.5% tax on it when her county and state tax is only 6%. When is someone going to shut these crooks down? I can't even adjust the invoice, just offer her a credit. IDIOTS IDIOTS IDIOTS. I cant take it anymore By: CanBrit
Are you experiencing this issue?
November 17, 2019 14:22 PM
I am seeing this as well. Had one yesterday that should have had 5.75% tax, ebay charged 10%. Customer is furious - AT ME! And I am paying fees on the jacked up shipping too!!!
November 18, 2019 04:08 AM
Of course! Can someone tell me how many thousands of issues like this one do you see every year? eBay outsourced team, always making sure THEY have a job, "fixing" issues - they create
November 20, 2019 02:06 AM
SIMPLE : Just send her a POSTAL MONEY ORDER for the partial refund.
Put it in the box with the item.
TA - DA ! ! !
People prefer that.....
And you have the paper trail for your taxes.