Issue: eBay removed all buyer email addresses from Seller Hub. By: Bird Mad
Are you experiencing this issue?
July 31, 2019 21:12 PM
New Hub format today. Emails are not on orders pages, now on Order Details (click on 12 digit number). Orders over 14 days lose email address. Oddly, you can download a report, see them since 7/19. Previously not on the report at all. Very weird.
August 01, 2019 10:37 AM
eBay wants to make sure that the ability to contact to a previous buyer ends as quickly as possible. Many people wouldn't realize they can get that information now on the report. Pretty typical stupid logic as always.
August 01, 2019 13:15 PM
Yes, email addresses are in Order Detail, Download Report or PayPal reply to sender but all are more time wasting clicking.
Be careful of the Download Report as I found incomplete shipping address for international customer.
August 04, 2019 05:40 AM
Wingnut and The Hoe conspired to hide buyer email. It's been taken off PayPig for quite a while. I don't use S/H but not surprised if they suppressed it there, too.