Issue: Cannot access eBay seller contact information though I made purchases that cannot be paid for because checkout is down.
After several failed attempts at contacting the seller through the message center, a csr told me that buyers cannot contact sellers unless a purchase was made.
Invoiced after committing to the purchases, the csr was informed that I was engaged in two eBay transactions.
The csr steadfastly refused to provide contact info needed to advise the seller of the checkout issues.
By: Vigilant Eye On eBay
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