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Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.
Fortunately, we’ve found that eBay’s various schemes have been very effective – at driving buyers to our website.
As eBay fees increase and their visibility/service and support declines, our customers are coming directly to our website, where they can pay less (sometimes 20% or more off the eBay prices) for the same items.
Ebay has become little more than an advertising medium for us now.