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SiteIssue ReportedStatus
 December 06, 2014
  18:42 PM

eBay
Permalink
Shopping cart not combining payments. Got an order for 3 items from same buyer, with 3 separate payments, all 3 show as shopping cart transactions in PayPal. Extra 70 cents to PayPal for nothing and I had to manually enter the tracking info and issue separate combined shipping refunds.

Reported By: XebayX
Are you experiencing this issue?
4
         
   1   
 December 06, 2014
  14:58 PM

eBay
Permalink
I'm like a flippin' Bobble Head, every day something new has me shaking my head saying "WHAT?". Sold an item, a few days later refunded a small portion that was a few cents greater than the original ship cost and now JD & Co has the item under "awaiting payment" even w/tracking that shows delivered 2 days after ship. Does anyone know what this is and/or what it means with respect to a possible defect? I thought no issues for a refund less than original payment, am I incorrect?

Reported By: AgendaSwallowsAll
Are you experiencing this issue?
6
         
   4   
 December 06, 2014
  10:48 AM

eBay
Permalink
Unable to add tracking info to combined shipment items combined in PayPal Multi Order Shipping. When I try to add the tracking number in SMP, I get an error message stating that I cannot use the tracking number because it is already being used by another shipment. Morons.

Reported By: XebayX
Are you experiencing this issue?
2
         
   0   
 December 05, 2014
  13:41 PM

USPS
Permalink
Had several reports today of 1st Class packages being mis routed (more than usual). I assume this has something to do with USPS desire to encourage the use of Priority Mail over 1st Class package. Maybe Misters Donahoe are splitting the extra fees sellers are paying for defects on items not delivered on time.

Reported By: XebayX
Are you experiencing this issue?
1
         
   4   
 December 03, 2014
  17:25 PM

eBay
Permalink
As a seller I cannot open a case to cancel a transaction. I go to:

http://resolutioncenter.ebay.com/

and select "I need to cancel a transaction". Then click on continue and it takes me to an eBay Customer Service page.

We had an inventory error and sold an out of stock item. I refunded the buyer ASAP but when I try to create a case to get my FVF back it does not work. It's not worth my time to call them for a FVF refund on a $28 sale.

Reported By: MrBaliw
Are you experiencing this issue?
4
         
   2   
 December 03, 2014
  17:25 PM

eBay
Permalink
Traffic report shows no activity in ebay store ( new stores) however in my custom store I have many more views but only shows 1st page of items. eBay told me that the new stores do not yet show traffic. I've more traffic on my custom page that my listings but buyers cant look past the 1st page so switching to ebay stores new version. Anyone have this experience?

Reported By: expertbenefits
Are you experiencing this issue?
3
         
   2   
 December 03, 2014
  16:25 PM

eBay
Permalink
One of the main factors to receive TRS is transaction defect %  :  defects # divided by transactions #.  My transactions in the last 12 months is about 3950 (shown in ebay montly report) However,  in this calaculation it is shown as 2501.  Number of defects are  51.  according to ebay seller preformance  it is  51/2500  = 2.04  and  I lost TSR. 20% discount,  and lower position in search results.  It should be 51/3950  = 1.28.  eBay is not itrested in solving problem.  Ebay keeps 20% disoucnt

Reported By: Karen
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   0   
 December 03, 2014
  07:55 AM

eBay
Permalink
WOW. This is either a HASSLE or signs that everybody's "Hey, stop hiding my listings." is being addressed. Just minutes ago I was doing PRICE research on DVD seasons of 'Supernatural' using seach string "DVD Supernatural Season" . OOPSIE. It brought up Thousands and nearly 15 percent are NOT Supernatural. Xenia Warrior Princess and OTHERS where the WORD Supernatural might be a Sub-Genre OR in the Text of the listing, but NOT in the Title. Try this same search yourself to see.

Reported By: angryllama
Are you experiencing this issue?
3
         
   1   
 December 02, 2014
  10:10 AM

eBay
Permalink
I have been using the Markdown Manager frequently over the past year and a half with only a few minor problems here and there. In the last week or two, however, whenever I try to launch a sale, only 1000 items are captured. I have an anchor store so am entitled to launch up to 5000 items in a day, so that is not the problem. I know there was a recent problem with items with Best Offer not being allowed to launch, but I checked and a lot of the ones that launched have the Best Offer, so that's not the problem either. If anyone could shed some light on this, it would be appreciated. The only thing eBay told me was that there is a reported issue and has been since October. What I don't understand is why it hasn't been fixed yet during the busiest time of the year!!!!!!

Thanks for your help!
Toyspast


Reported By: toyspast
Are you experiencing this issue?
2
         
   1   
 December 02, 2014
  01:35 AM

eBay
Permalink
Items STILL being opted into AUTO RENEW--some I am sure were NOT listed to even BE renewed.  Yest I saw a way to CANCEL AUTO RENEW--only worked on SOME items; some had to be done by hand. Today I just had about 20 ites suddenly show up as AUTO  RENEWED--I don;t think some were even currently LISTED.  Can ebay do NOTHING right?  Huge waste of TIME.  And I thought I HAD gone thru TWICE and edited ALL of these---apparently ebay is paying NO attention to this. Using MY listings up!

Reported By: comet
Are you experiencing this issue?
1
         
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How often have you experienced a problem with a site, only to wonder if you are the only person having the issue, or if its more widespread?

Ecommerce EKG is a user generated reporting system that allows you to post industry issues publicly and lets others indicate whether or not they are experiencing the same problem.
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