Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Sat Oct 17 2020 11:44:34

Are eBay Changes to Search in Stores Better or Worse?

By: Ina Steiner

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Sellers noticed this week that eBay made changes to search on eBay Stores, but they don't agree whether the changes are an improvement or if they make things worse.

"I was on my store this morning to find eBay is adding regular search options to store navigation," one seller wrote, "don't see why it's needed, isn't this why we make store categories?"

But another seller said a search box is needed because some sellers have 100-1000 items in a particular category in their eBay Store.

One expressed surprise eBay was making changes to Stores "after all these years."

Take a look at eBay Stores and at the ... Read More

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Thu Oct 15 2020 16:15:22

Etsy Acknowledges Weeks Long Payment Delay

By: Ina Steiner

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Etsy sellers have been complaining loudly that the marketplace has been holding on to their money. Five days into the problem on October 9th, an Etsy moderator acknowledged the problem.

A reader told us today the problem dated back to October 5th but pointed to a thread that showed some sellers still hadn't received their disbursement as of today, the 15th. The problem was mostly impacting Canadian and UK sellers.

"No real answers from Etsy, of course," the reader said. "Some people's deposits have shown up with sender listed as Clyde Debussyl, which was explained by Etsy as part of Etsy's ... Read More

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Wed Oct 14 2020 11:05:19

eBay Pushes Buyers into Making Inaccurate Claims

By: Ina Steiner

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eBay may be setting up sellers for failure by pushing buyers into making inaccurate claims during the returns process that harm seller performance metrics.

A frequent poster to the eBay seller discussion boards said the marketplace only displayed two reasons when his buyer went to make a return:

- "I haven't received it yet"

- "I received an item that does not match the Seller's description"

Those are both options that result in claims against the seller (Item Not Received and Not as Described), but he had a customer who was initiating a return because they had changed their mind about the purchase (buyer's remorse).

"How is this set up fair ... Read More

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Thu Oct 8 2020 20:20:11

Blast from the Past: eBay Auctions in September 1999

By: Ina Steiner

 

This morning we came across an old eBay press release from September 1999. "Today, the site has over 3.7 million items and many eBay users are taking the opportunity to find terrific bargains or those special items they are looking for," eBay had announced. 

The milestone of 3.7 million listings was impressive at the time. Compare that to today's 1.5 billion listings on eBay.

What's more striking is that today, 91% of listings on eBay are fixed-price format. In 1999, eBay only had auction listings. (It launched a Buy It Now option for auctions in late 2000, and fixed-price format in 2002.)

It's also interesting to look at the ... Read More

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Mon Oct 5 2020 21:38:38

Sellers Fear eBay Will Err in 1099 Reports to IRS

By: Ina Steiner

 

eBay sellers are uncertain whether eBay will report their 2020 sales accurately when they file 1099K forms with the IRS in January, some indicated on a recent thread on the eBay discussion boards.

A seller who started the thread titled, "Does eBay include sales tax when determining 1099 filings," wrote: "Sorry, can't seem to find a definitive answer as to whether eBay includes the sales tax collected when determining the gross amount of sales that may then be used to determine whether a seller has reached the $20,000 limit."

The question arose because many states now require eBay to collect sales ... Read More

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