Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of
Mon Feb 18 2019 21:20:19

Is eBay CEO Devin Wenig Tweeting at Activist Investors?

By: Ina Steiner

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Perhaps in honor of President's Day in the United States, eBay CEO Devin Wenig tweeted a quote from Theodore Roosevelt, but the selection was very suggestive:

"It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena...who does actually strive to do the deeds". Teddy Roosevelt, 1910.

Wenig is having a tough time as he struggles to grow sales and fend off activist investors, which has led to layoffs and a corporate reorganization. ... Read More

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Sun Feb 17 2019 21:04:41

Sellers Have Questions about PayPal Notification

By: Ina Steiner

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PayPal alerted users to changes it's making to comply with a new government rule that takes effect in April. If you want to hold a balance at PayPal (so you can use the funds to pay bills, for example), you will need to choose between a PayPal Cash Plus account or a PayPal Cash account.

Note: A PayPal spokesperson confirmed these changes do not apply to PayPal business accounts. "PayPal business account holders can continue to hold and use balance like they always have, without linking a balance account," she told EcommerceBytes.

PayPal explained, "Effective March 29, we're changing the way ... Read More

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Thu Feb 14 2019 12:45:25

A Top eBay Exec Departs as Company Reorganizes

By: Ina Steiner

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The head of eBay Marketplaces in the US, Scott Cutler, is leaving as eBay undergoes a major restructuring of its organization. Cutler most recently headed Marketplaces for the Americas and previously headed StubHub. eBay plans on replacing him. 

The reorganization seems to be a defensive move in light of the pressure being applied by activist investor Elliott Management, which has criticized eBay's leadership and performance.

According to eBay's announcement today:

"eBay is bringing the company's geographic regions together under one global leadership team that will be led by Jay Lee, Senior Vice President, ... Read More

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Tue Feb 12 2019 00:02:45

eBay Sales Tax Error? Washington Says Contact the Seller

By: Ina Steiner


Readers are asking us questions about eBay's new practice of collecting state sales tax for Washington and Minnesota (it began collecting Iowa state sales tax this month), as required by Marketplace Facilitator Laws. eBay has not yet replied to our inquiry sent last week.

Many sellers who buy inventory for resale have obtained resale certificates that allow them to make tax-exempt purchases, but sellers in Washington State say eBay is charging them sales tax on their purchases regardless. On Thursday, a reader said, "Bad enough that I am being charged WA sales tax on items bought for ... Read More

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Sun Feb 10 2019 20:41:25

Announcing the Results of the 10th Annual Sellers Choice Awards

By: Ina Steiner


The results of the 2019 Sellers Choice Awards are in, and online sellers had a lot to say about the platforms on which they sell. Sellers are judged by buyers and marketplaces every day, with every transaction. The annual Sellers Choice Awards give sellers the opportunity to rate the marketplaces for a change!

The nominations process was open to selling venues of all kinds: online marketplaces, classifieds, social networking platforms, and mobile apps - and then there were the hybrids. Some were general selling platforms while others had a specialty, such as handmade or fashion.

A main objective of Sellers Choice is to ... Read More

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