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  1. Power Outages & Other Disasters: Is Your Online-Auction Business Covered?
    Dan Horowitz reminds us that it's best to be prepared for outages and other disasters. Read Dan's four step plan to get your business into shape.
    Published: 2002/07/21
  2. Online Auctions - Customer Service at Its Best,...or Worst
    How quickly will it take to get your question answered by an online auction site? Dan Horowitz put 10 to the test with some surprising results.
    Published: 2001/05/06