About EcommerceBytes

EcommerceBytes is the leading publisher and number one source of news for ecommerce and online merchants. EcommerceBytes publishes email newsletters and the EcommerceBytes Web site, which provides resources for online auction buyers and sellers, including Blogs, "Cool Tools", Service Ratings Charts and Discussion Forums.

EcommerceBytes publishers David and Ina Steiner are frequently quoted by major news organizations about eBay, online trading and Internet fraud including such publications as Wall Street Journal, New York Times, Smart Money Magazine, and Fortune Small Business.

Testimonials

"A great resource for the SERIOUS eBay Seller."
eBay Radio, 7/13/04

"The regulars of online auctions consider AuctionBytes the online bible, with its guides to buying and selling and all the complicated and sometimes controversial ways to do so more competitively."
- Mike Wendland, Detroit Free Press technology columnist and NBC-TV News Channel Internet Correspondent
http://www.mikesejournal.com/

"There is not much I can say about this free newsletter, except if you buy or sell online -- Why aren't you on the subscriber list? A no-holds barred look at online auctions, including legal, fraud, shipping, and selling issues. If this sounds boring to you -- it's not! I learn something every time I read an issue. It might be a link I was not aware of, a new service being offered or a way to stop image theft."
Barbara Crews,
About.com Guide to Collectibles

"Just wanted to say I find your site to be extremely informative and useful. We are doing some research work for a client and so found your site through some online reviews of auction sites. I look forward to reading your newsletters....the articles I have read so far and succinct and well-written."
Jack Oakes, Managing Director,
Collier & Associates

"I read you every morning."
Peter

"I count on hearing things first from AuctionBytes!"
Linda

"I'm an eBay seller, and I've hit a definite plateau in income...Your newsletter is PACKED with info, ideas and sources....You've made my day!"
Gloria

"I just wanted to take a moment to thank you and everyone involved for all the hard work last year keeping us up to the minute on AuctionBytes. I really appreciate the help and information in each letter. I want to wish you all a Happy - Healthy New Year!!!"
Elle

"I just want to thank you for your wonderful newsletter. I am very new to eBay, and you have been great about keeping me informed. I really appreciate it. Keep up the good work."
John

"You guys have saved me on more than one occasion and made me "seem" like I was in the know."
Darlene

I think your newsletter is great, I try to occasionally sneak in a plug for you on the Ebay discussion pages.
Don

Special Features of EcommerceBytes

EcommerceBytes-Update is a twice-monthly email newsletter containing contains Web-site reviews and techniques on buying and selling online. The first issue was published on November 6, 1999.

EcommerceBytes Newsflash is a daily email newsletter containing online-auction news and industry announcements. The first issue was published on January 22, 2001.

EcommerceBytes Service Ratings contains charts of online auction sites, storefronts, auction-management and sniping software, consignment services, online-payment services, an interactive auction calendar and ecommerce resources. The EcommerceBytes Bookshelf contains useful books about online auctions and eBay.

EcommerceBytes Forums provides a place where readers can network, share information and openly discuss industry issues.

EcommerceBytes Classifieds is a classified section where sellers can promote auctions, Web sites or individual items for sale for only $25/year. Sellers have access to their ads and can change them any time. Feeds are sent to Froogle, and links are included in the EcommerceBytes-Update newsletter on a rotational basis.

EcommerceBytes Blogs - Ina Steiner provides insight into ecommerce news and trends on the EcommerceBytes Blog, while Julia Wilkinson covers the world of online auctions and collectibles and marketplace selling on the AuctionBytes Blog. The Letters to the Editor blog publishes feedback and questions from readers.

Ecommerce EKG is a global systems announcement board where online merchants can report technical issues occurring on marketplaces and other industry websites.

EveryPlaceISell is a directory of online merchants to help shoppers locate and keep track of their favorite sellers and see all of the channels on which they are selling.

Conference coverage has been a regular feature since eBay began holding user conventions in 2002. EcommerceBytes now covers the main ecommerce industry and marketing events, including the Internet Retailer Conference (IRCE), Search Engine Strategies, Shop.org, Etail East, Shop Smart Conference, Monsoon conference, various developers conferences and more.

EcommerceBytes Team

David Steiner is president of Steiner Associates LLC, the publisher of EcommerceBytes.com. He manages business development and advertising in addition to his role of Webmaster. David is author of "Snappy Auction Photos: The Online Auction Seller's Guide to Digital Photography" (EcommerceBytes 2003) and is a weekly guest on "Calling All Collectors" syndicated radio show. Founded in 1988, Steiner Associates LLC produced videos for GE, Searle Pharmaceuticals, Healthwood, Owens-Corning and numerous broadcast stations and affiliates before becoming an Internet publishing company in 1999. David wrote an article of his personal experience with online auctions published in the CyberSkeptic's Guide to Internet Research print newsletter in 1999. David earned a B.S. from North Adams State College in Massachusetts. Email David at dsteiner@EcommerceBytes.com.

Ina Steiner is editor of EcommerceBytes.com, an independent trade publication for online merchants that she co-founded in 1999. She is author of the EcommerceBytes blog and was featured in the book, "Blogging Heroes" (Wiley 2008). In 2006, Ina wrote the book, "Turn eBay Data into Dollars" (McGraw Hill).

Ina moderated the panel "Discovering the Secret Sauce of Multi-Channel Selling Success" at a BuySafe meeting of eBay PowerSellers and multi-channel ecommerce merchants during eBay's sixth annual user conference in 2007 in Boston. In 2002, she spoke on the panel, "The Effects of September 11th on Valuation," at the Appraisers Association of America National Conference.

Ina has appeared on television and radio programs to talk about ecommerce and the online-auction industry, including Public Radio's Marketplace, National Public Radio's On Point, eBay Radio, CNBC Squawk Box, CNN Anderson Cooper 360, CNBC's "Closing Bell with Maria Bartiromo," and Bloomberg Radio's Tomorrow Tonight. She has been quoted in Wall Street Journal, New York Times, BusinessWeek, Smart Money Magazine, Fortune Small Business, CNET, USA Today, San Jose Mercury News, profiled in the Boston Globe, Boston Herald, and ContentBiz.

Ina wrote "The Web Page" column for New England Antiques Journal and appeared as a weekly guest on "Calling all Collectors" syndicated radio show. Ina wrote and anchored the "EcommerceBytes News in Review" program on EcommerceBytes.TV, and she served on the Board of Directors of the Association of Online Appraisers in 2003.

Ina was Technical Editor of "Top 100 Simplified Tips & Tricks: eBay" (Wiley Publishing 2004) and Editor of "Snappy Auction Photos: The Online Auction Seller's Guide to Digital Photography" (EcommerceBytes 2003).

Ina has been in the publishing field since 1991 and started her career in the mid-1980s as Market Research Analyst for Leading Edge Computers. Ina has written articles about online auctions, research and technology for AntiqueWest, Online magazine, FreePint and The CyberSkeptic's Guide to Internet Research, and her research has been published by International Data Corporation in Framingham, Massachusetts. Ina earned an MBA with highest honors from Simmons School of Management in Boston, Massachusetts, and a B.S. in Business Administration from North Adams State College, later renamed Massachusetts College of Liberal Arts.

Ina is a member of the Online News Association (ONA) and the Investigative Reporters and Editors (IRE). Email Ina at ina@EcommerceBytes.com.

Michele Alice is EcommerceBytes-Update Contributing Editor. Michele is a freelance writer in the Berkshire mountains of Massachusetts and collects books, science fiction memorabilia and more. In EcommerceBytes-Update, she combines her love of collecting with her skill as a writer to produce entertaining and educational articles about collectibles resources on the Internet. Email her at makalice@adelphia.net.

Greg Holden is EcommerceBytes Contributing Editor. He is a journalist and the author of many books, including "Starting an Online Business For Dummies," "Go Google: 20 Ways to Reach More Customers and Build Revenue with Google Business Tools," and several books about eBay, including "How to Do Everything with Your eBay Business," second edition, and "Secrets of the eBay Millionaires, both published by Osborne-McGraw Hill. Find out more on Greg's website, which includes his blog, a list of his books, and his fiction and biographical writing.

Julia Wilkinson is Editor of the AuctionBytes Blog and is author of the "eBay Price Guide," "eBay Top 100 Simplified Tips and Tricks," "My Life at AOL" and numerous ebooks about selling online. You can also find her writing on  Yard Salers.

Maggie the Auction Hound is the EcommerceBytes.com mascot. She was a 4-month old Beagle puppy when she joined EcommerceBytes in December 1999. She previously resided at the Buddy Dog Humane Society in Sudbury, Massachusetts.

Media

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P.O. Box 668
Natick, MA 0176

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