|Steiner Associates LLC
launched AuctionBytes in 1999 and changed the name to EcommerceBytes in 2011 to reflect
the broadening scope of our coverage.
is the leading publisher and number one source of news for ecommerce and online merchants. EcommerceBytes publishes email newsletters and the EcommerceBytes
Web site, which provides resources for online auction buyers and sellers, including Blogs,
"Cool Tools", Service Ratings Charts and Discussion Forums.
EcommerceBytes publishers David and Ina Steiner are
frequently quoted by major news organizations about eBay, online trading and Internet
fraud including such publications as Wall Street Journal, New York Times, Smart
Money Magazine, and Fortune Small Business.
"A great resource for the SERIOUS
eBay Radio, 7/13/04
"The regulars of online auctions consider AuctionBytes the online
bible, with its guides to buying and selling and all the complicated and sometimes
controversial ways to do so more competitively."
- Mike Wendland, Detroit Free Press technology columnist and NBC-TV News Channel Internet
"There is not much I can say about this free newsletter, except if you
buy or sell online -- Why aren't you on the subscriber list? A no-holds barred look at
online auctions, including legal, fraud, shipping, and selling issues. If this sounds
boring to you -- it's not! I learn something every time I read an issue. It might be a
link I was not aware of, a new service being offered or a way to stop image theft."
"Just wanted to say I find your site to be
extremely informative and useful. We are doing some research work for a client and so
found your site through some online reviews of auction sites. I look forward to reading
your newsletters....the articles I have read so far and succinct and well-written."
Jack Oakes, Managing Director,
Collier & Associates
"I read you every morning."
"I count on hearing things first from
"I'm an eBay seller, and I've hit a
definite plateau in income...Your newsletter is PACKED with info, ideas and
sources....You've made my day!"
"I just wanted to take a moment to thank
you and everyone involved for all the hard work last year keeping us up to the minute on
AuctionBytes. I really appreciate the help and information in each letter. I want to wish
you all a Happy - Healthy New Year!!!"
"I just want to thank you for your
wonderful newsletter. I am very new to eBay, and you have been great about keeping me
informed. I really appreciate it. Keep up the good work."
"You guys have saved me on more than one
occasion and made me "seem" like I was in the know."
I think your newsletter is great, I try to
occasionally sneak in a plug for you on the Ebay discussion pages.
Features of EcommerceBytes
|The EcommerceBytes Web site is a
portal to the world of ecommerce and online auctions. New features are added to the site
as the industry changes.
is a twice-monthly email newsletter containing contains Web-site reviews and techniques on
buying and selling online. The first issue was published on November 6, 1999.
EcommerceBytes Newsflash is a daily email
newsletter containing online-auction news and industry announcements. The first issue was
published on January 22, 2001.
EcommerceBytes Service Ratings contains charts of
online auction sites, storefronts, auction-management and sniping software, consignment
services, online-payment services, an interactive auction calendar and ecommerce
resources. The EcommerceBytes Bookshelf contains useful books about online auctions and
EcommerceBytes Forums provides a place where readers
can network, share information and openly discuss industry issues.
EcommerceBytes Classifieds is a classified section
where sellers can promote auctions, Web sites or individual items for sale for only
$25/year. Sellers have access to their ads and can change them any time. Feeds are sent to
Froogle, and links are included in the EcommerceBytes-Update newsletter on a rotational
EcommerceBytes Blogs - Ina Steiner provides
insight into ecommerce news and trends on the EcommerceBytes Blog, while Julia
Wilkinson covers the world of online auctions and collectibles and marketplace selling on
the AuctionBytes Blog. The Letters to the Editor blog publishes
feedback and questions from readers.
Ecommerce EKG is a global systems
announcement board where online merchants can report technical issues occurring on
marketplaces and other industry websites.
EveryPlaceISell is a directory of online merchants to help shoppers
locate and keep track of their favorite sellers and see all of the channels on which they
Conference coverage has been a regular feature since eBay began holding user
conventions in 2002. EcommerceBytes now covers the main ecommerce industry and marketing
events, including the Internet Retailer Conference (IRCE), Search Engine Strategies,
Shop.org, Etail East, Shop Smart Conference, Monsoon conference, various developers
conferences and more.
|David Steiner is
president of Steiner Associates LLC, the publisher of EcommerceBytes.com. He manages
business development and advertising in addition to his role of Webmaster. David is author
of "Snappy Auction Photos: The Online Auction Seller's Guide to Digital
Photography" (EcommerceBytes 2003) and is a weekly guest on "Calling All
Collectors" syndicated radio show. Founded in 1988, Steiner Associates LLC produced
videos for GE, Searle Pharmaceuticals, Healthwood, Owens-Corning and numerous broadcast
stations and affiliates before becoming an Internet publishing company in 1999. David
wrote an article of his personal experience with online auctions published in the CyberSkeptic's
Guide to Internet Research print newsletter in 1999. David earned a B.S. from North
Adams State College in Massachusetts. Email David at dsteiner@EcommerceBytes.com.
Steiner is editor of EcommerceBytes.com, an independent trade publication for
online merchants that she co-founded in 1999. She is author of the EcommerceBytes blog and
was featured in the book, "Blogging Heroes" (Wiley 2008). In 2006, Ina
wrote the book, "Turn eBay Data into Dollars" (McGraw Hill).
Ina moderated the panel "Discovering the Secret Sauce of Multi-Channel Selling
Success" at a BuySafe meeting of eBay PowerSellers and multi-channel ecommerce
merchants during eBay's sixth annual user conference in 2007 in Boston. In 2002, she spoke
on the panel, "The Effects of September 11th on Valuation," at the Appraisers
Association of America National Conference.
Ina has appeared on television and radio programs to talk about ecommerce and the
online-auction industry, including Public Radio's Marketplace, National Public Radio's On
Point, eBay Radio, CNBC Squawk Box, CNN Anderson Cooper 360, CNBC's "Closing Bell
with Maria Bartiromo," and Bloomberg Radio's Tomorrow Tonight. She has been quoted in
Wall Street Journal, New York Times, BusinessWeek, Smart Money
Magazine, Fortune Small Business, CNET, USA Today, San Jose Mercury
News, profiled in the Boston Globe, Boston Herald, and ContentBiz.
Ina wrote "The Web Page" column for New England Antiques Journal and
appeared as a weekly guest on "Calling all Collectors" syndicated radio show.
Ina wrote and anchored the "EcommerceBytes News in Review" program on
EcommerceBytes.TV, and she served on the Board of Directors of the Association of Online
Appraisers in 2003.
Ina was Technical Editor of "Top 100 Simplified Tips & Tricks: eBay"
(Wiley Publishing 2004) and Editor of "Snappy Auction Photos: The Online Auction
Seller's Guide to Digital Photography" (EcommerceBytes 2003).
Ina has been in the publishing field since 1991 and started her career in the mid-1980s as
Market Research Analyst for Leading Edge Computers. Ina has written articles about online
auctions, research and technology for AntiqueWest, Online magazine, FreePint
and The CyberSkeptic's Guide to Internet Research, and her research has been
published by International Data Corporation in Framingham, Massachusetts. Ina earned an
MBA with highest honors from Simmons School of Management in Boston, Massachusetts, and a
B.S. in Business Administration from North Adams State College, later renamed
Massachusetts College of Liberal Arts.
Ina is a member of the Online News Association (ONA) and the Investigative Reporters and
Editors (IRE). Email Ina at ina@EcommerceBytes.com.
Michele Alice is
EcommerceBytes-Update Contributing Editor. Michele is a freelance writer in the Berkshire
mountains of Massachusetts and collects books, science fiction memorabilia and more. In EcommerceBytes-Update,
she combines her love of collecting with her skill as a writer to produce entertaining and
educational articles about collectibles resources on the Internet. Email her at firstname.lastname@example.org.
Greg Holden is EcommerceBytes
Contributing Editor. He is a journalist and the author of many books, including
"Starting an Online Business For Dummies," "Go Google: 20 Ways to Reach
More Customers and Build Revenue with Google Business Tools," and several books about
eBay, including "How to Do Everything with Your eBay Business," second edition,
and "Secrets of the eBay Millionaires, both
published by Osborne-McGraw Hill. Find out more on Greg's website, which includes his
blog, a list of his books, and his fiction and biographical writing.
is Editor of the AuctionBytes Blog and is author of the "eBay Price Guide,"
"eBay Top 100 Simplified Tips and Tricks," "My Life at AOL" and
numerous ebooks about selling online. You can also find her writing on Yard Salers.
Auction Hound is the EcommerceBytes.com mascot. She was a 4-month old Beagle
puppy when she joined EcommerceBytes in December 1999. She previously resided at the Buddy
Dog Humane Society in Sudbury, Massachusetts.
EcommerceBytes, reporters should send an email to dsteiner@EcommerceBytes.com with your name,
organization and telephone number.
Steiner Associates LLC
P.O. Box 668
Natick, MA 0176
Steiner Associates LLC is a participant in the Amazon Services LLC
Associates Program, an affiliate advertising program designed to
provide a means for sites to earn advertising fees by advertising and
linking to amazon.com.