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EcommerceBytes-NewsFlash, Number 2959 - December 18, 2012 - ISSN 1539-5065    1 of 4

Underwriters Laboratories Warns of Counterfeit Batteries on eBay

By Ina Steiner
December 18, 2012

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UL (Underwriters Laboratories) says a Top Rated Seller on eBay is selling counterfeit batteries. In a "public notice" to consumers, the independent, not-for-profit product-safety testing and certification organization said the battery in question bears a counterfeit UL Recognized Component Mark with the model reference, 616-0223.

UL said the counterfeit battery was being sold by a Top Rated seller on eBay who has 687,325 feedback who goes by the name of thebatteryconnection. We were unable to contact the seller, and eBay did not get back to us by press time.

UL's press release, titled, "UL Warns of Counterfeit UL Mark on a Battery," stated: "The following is a notification from UL to consumers and retailers that the battery identified below bears a counterfeit UL Mark. This battery has not been evaluated by UL to any Standards for Safety and it is unknown if this battery complies with the UL safety requirements."

The organization went on to say that the battery is advertised for sale as "New Replacement Battery for iPod 1 1st Gen," and said, "Sold at: Known to be sold on ebay at the link and may have been sold at other retailers."

eBay displays a prominent "Top Rated Plus" badge on the seller's listing. Thebatteryconnection earned 15,679 positive total feedback ratings in the last 30 days, along with 166 neutrals and 179 negatives. Over the last 12 months, thebatteryconnection earned over 2,000 neutral and over 2,000 negative feedback ratings. It displays 4.9 out of 5 for three of the four Detailed Seller Rating criteria, and one 5.0 DSR (for shipping and handling charges).

Thebatteryconnection has been a member of the U.S. eBay.com website since June 9, 2005.

The warning is a blow to eBay, which has been fighting its reputation as a "flea market" since John Donahoe became CEO in 2008 pledging to make the site a safer marketplace and managing to attract global brands and chain stores to set up shop on the site.

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About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

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