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EcommerceBytes-NewsFlash, Number 2923 - October 29, 2012 - ISSN 1539-5065    7 of 9

eBay's PayPal Unit Lays off Hundreds of Workers

By Ina Steiner
October 29, 2012

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eBay's PayPal unit will layoff approximately 325 full-time employees. The move comes as part of a reorganization and moving to an "agile" system.

PayPal President David Marcus wrote in a blog post today that it was redesigning its product organization, collapsing nine product groups into one, and creating agile teams of designers, engineers and product managers. The teams will be dedicated to products and focused on customers instead of being organized around projects.

"Unfortunately," Marcus wrote, "making the right decisions on behalf of our customers meant we had to make some very tough decisions inside our company. This morning we informed approximately 325 full time employees, primarily in our product and technology organizations, that their roles are being eliminated. We also are ending contracts with approximately 120 contractors globally."

In 2009, eBay underwent a reorganization that resulted in layoffs after having laid off about 10% of its global workforce in 2008.

Marcus wrote on Monday, "Moving forward, I'm confident these changes will make PayPal even better and stronger. Our customers can expect faster innovation and great products and experiences that make their lives simpler. That's our commitment - every day."

About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

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