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EcommerceBytes-NewsFlash, Number 2840 - July 04, 2012 - ISSN 1539-5065    2 of 4

eBay TRS Discount Unavailable for Local-Pickup Items?

By Ina Steiner
July 04, 2012

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eBay has implemented new requirements for the Top Rated Seller discount, among them, offering a 1-day handling time. However one eBay seller says he is unable to offer 1-day handling in his listings. That's because he offers items for "local pick-up only."

eBay allows the "local pick-up only" option so sellers can list items they don't wish to ship, such as heavy or bulky items like furniture.

"When listing an auction as "local pick-up only, No shipping offered" there is no option to put a handling time in the auction," the seller said. "The input field is unavailable in the list your item screens. Therefore you cannot have a 1-day handling and consequently, any auctions with local pick-up only cannot and will not qualify for the top rated discount."

eBay's recent changes require Top Rated Sellers to offer 1-day or better handling and a minimum 14-day return policy with a money-back option in order to keep their Top Rated Seller discount, though not their TRS status. "Only listings that include both of these services qualify for the greatest on-average increase in exposure and a 20% discount on final value fees," eBay explains on its website.

About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

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