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EcommerceBytes-NewsFlash, Number 1866 - September 02, 2008 - ISSN 1539-5065    2 of 3

eBay Focused on Reducing Shipping & Handling Charges

By Ina Steiner
September 02, 2008

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eBay updated two listing tools so sellers can update the shipping details on all of their listings at once as part of the new requirement that sellers specify at least one domestic shipping service when listing an item. eBay said it has added new bulk-edit functionality, available on Friday, to its Selling Manager and Turbo Lister listing tools.

To comply with eBay's new rule, sellers must either select a flat-rate shipping rate, or they must use eBay's shipping calculator that displays actual charges in their listings based on the shopper's zip code. The calculator supports USPS and UPS, but it does not support other carriers, such as FedEx and DHL.

eBay has been focused on getting sellers to reduce shipping & handling fees and make it clearer in search results and in listings what those charges are. In an unprecedented move, eBay recently announced limits on shipping and handling charges in the media category (Books, DVDs & Movies, Music and Video Games). Beginning next month, media sellers must offer at least one shipping option within the specified limits. Maximum shipping & handling costs vary by subcategory.

About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

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