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EcommerceBytes-NewsFlash, Number 1813 - June 17, 2008 - ISSN 1539-5065    2 of 4

PayPal Clarifies Language in New Policy Update

By Ina Steiner
June 17, 2008

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PayPal amended its policy update that goes into effect on July 9 to be clearer about requirements for eBay sellers who ship internationally. PayPal made the change after an AuctionBytes article reported the original update, which had read, "Section 4.3 is amended so that eBay sellers must accept international PayPal transactions if the eBay listing offers shipping outside the US."

PayPal spokesperson Michael Oldenburg said because of bad language of the original policy update, it was modifying the update to be clearer that eBay was not requiring all international shippers to accept PayPal. The new policy update actually specifies that if eBay sellers accept PayPal, they must accept it for all transactions, both domestic and international. "The way it was communicated on our site was a little inaccurate," he said.

Section 4.3 currently has three parts (a through c). Oldenburg sent AuctionBytes a revised copy of section 4.3 showing how it will read, with two additional points (d and e):

Section 4.3: Use of PayPal on eBay. Sellers who offer PayPal as a payment method in their eBay listings must follow these requirements:

a Accept PayPal if the eBay listing includes PayPal as a payment method.

b Accept all PayPal funding sources from a buyer, including but not limited to eCheck and credit cards.

c Have a Premier or Business account or be willing to upgrade to a Premier or Business account upon receipt of a payment.

d Accept international PayPal transactions if the eBay listing offers shipping outside the US.

e Sellers may not charge a surcharge for accepting PayPal as a payment method.

About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

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