EcommerceBytes-Update, Number 377 - April 12, 2015 - ISSN 1528-6703     6 of 6

EcommerceBytes Soundoff: Letters to the Editor - April 12, 2015

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In every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views.

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Hi Ina,
Re: eBay Tweaks Board of Directors in Advance of Breakup (link)

You may find this of interest about Gail McGovern. Looks like she will be right at home.
A.

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Dear Ina,
For the last month when performing tasks on myeBay you are often redirected to ad with a banner saying "Now a Word From Our Sponsors. It is a bait click ad for Cover Girl with Ellen DeGeneres. Today however it just start popping up on myeBay without any action at all, i.e. no clicking to perform a task.

Coincidently eBay started a test for a new log in screen that is supposed to be more compactible on mobile devices; and of course they announce it two after they start a test.

The afore mentioned bait click ad is one I often see on free mobile apps. Looks like whatever they are testing for mobile has been and is bleeding through to the pc site.

Also for a site that has had it's share of hackings and hijackings this past year a little common sense dictates that you announce a change to the log-in. Does not inspire confidence when you don't.
Bill

From the Editor: See Google Tells EcommerceBytes It's Looking into AdSense Redirects

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Hello Ina,
Thought this was just one of the consistent flow of minor glitches from eBay. Over the past couple of days I noted that running auctions and completed transactions all show the buyer with 0 (zero) feedback. It caught my attention because some of these were repeat buyers so I knew this had to be wrong.

When clicking on the feedback the true real score was then revealed with comments. This in itself may not be a problem, UNLESS, you're a seller who has his/her preferences set to not allow buyers with zero or negative feedback, then the question remains... Are your customers being blocked from buying?
Regards,
Chuck

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About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.


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