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EcommerceBytes-Update, Number 303 - January 22, 2012 - ISSN 1528-6703     6 of 6

EcommerceBytes Soundoff: Letters to the Editor

By Ina Steiner

January 22, 2012

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In every issue, readers soundoff about issues important to them. From shipping to payment services, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views.

Send your letter to the editor by emailing ina@auctionbytes.com with "Letters to the Editor" in the subject line. (Remember to include your name as you would like it to appear.)

Visit the Letters to the Editor blog, here are links to letters published from January 8, 2012 to present:

eBay Introduces Lifetime Transaction Totals (January 21, 2012) - Link to letter

eBay Seller Nervous over Russian Dispute (January 19, 2012) - Link to letter

eBay Should Help Sellers Optimize Listings (January 17, 2012) - Link to letter

Free Listing Day Promotions Cause Havoc on eBay (January 15, 2012) - Link to letter

Amazon Resets Seller's Listings to Accept Expedited Shipping (January 12, 2012) - Link to letter

eBay Brings Back Completed Items to Items for Sale Page (January 11, 2012) - Link to letter

eBay Alternatives Struggle to Increase Listing Counts (January 8, 2012) - Link to letter


A website needs a feeling of community? NO A website needs to present desirable merchandise art competitive prices. A site needs good illustrations and accurate descriptions.
Community my butt.
sign me Phil DeBasquet


Selling Forms - Ebay has so many defects (programming glitches) and long selling pages which can be simplified. Everytime one has to do an extra mouse click or go to the scroll bars it slows down the listing process.

Does no one at eBay ever try these forms?


eBay UK are committing criminal offences every day of the week, by allowing sellers of alcohol related products ie( whisky) to be listed without a disclaimer.

I report some 50 items listed per week and eBays Trust and Safety send a standard letter thanking me for reporting the item and that they will remove the item within 24 -36 hrs most are only listed for three days so they do nothing.

Also many items I reported listed for 6 days are still there with no disclaimer. It is highly illegal to sell alcohol to persons under the age of 16 yrs in the UK and yet you can find in any one day 20 -30 listings on whisky which a 10 yr child can buy!

eBay do not take them off they want the FVF. I also told eBay how to overcome this issue with an automated disclaimer going on when alcohol or whisky was listed, it has fallen on deaf ears.

Please check out the listings for whisky and see how many illegal listings you find in 2 pages it will shock you. Any suggestions for making eBay accountable for breaking the law in the UK? For your information I sell Whisky on eBay but I comply with the eBay disclaimer.

About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

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