EcommerceBytes-Update, Number 265 - June 20, 2010 - ISSN 1528-6703     1 of 8

From the Editor

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In today's issue, we have something to please everyone! I'm especially excited to have Greg Holden's interview with antiques expert and author Terry Kovel who discusses a range of issues, including how eBay has impacted the collectibles field.

Greg did double duty this week, also bringing us a review of ZenCart as part of his summer series on ecommerce shopping carts. I've been interested to see a number of readers who submitted their sites for inclusion in the Merchant Profile use ZenCart to power their websites, so this is a good time to take a look at this tool for small retailers.

And speaking of EPIS Merchant Profiles, you'll enjoy today's profile of Natalie Suter who turned from hobbyist jewelry crafter to "mompreneur" drawing on her many skills - artisan, writer, and fashion trendspotter. She wisely focused on her core skills and turned over the creation of her website to an expert, proving you don't have to do everything yourself!

Greg and I were in Chicago at the Internet Retailer conference earlier this month where we spoke to lots of vendors and merchants, and today's issue includes my wrap-up article with some highlights. At the bottom of the article I link to our coverage of the conference (articles and blog posts, videos and podcasts), including my take on Stephanie Tilenius' keynote address with video highlights.

If you missed the latest PayPal news,...comments are still coming in on this AuctionBytes Blog post about PayPal raising Merchant Fees for refunds and chargebacks.

Thanks to all of our sponsors for helping us provide AuctionBytes newsletters to small retailers for free for the past 11 years. Help us spread the word by telling your friends and colleagues to subscribe to our two newsletters. Sample issues and a subscribe box are online here, and here are some ways you can link to us in your email signature line, website and blog (click here). Thanks for reading!

About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to

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