EcommerceBytes-Update, Number 140 - April 03, 2005 - ISSN 1528-6703     7 of 7

AuctionBytes Soundoff: Letters from Readers


In every issue, readers soundoff about issues important to them. From feedback to payment services, from increased fees to posting policies, AuctionBytes Soundoff gives you a chance to air your views.

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I'm surprised that no mention of this was made in the weekly wrap-up.

How would you feel if you walked into your favorite local store and saw everything on sale for 1¢? When you went to spend your money, you were asked for ID, and when you presented it, you were told "I'm sorry, this sale is for out-of-town customers only, we know we've already got you as a customer".

How is this any different from an insurance company or lender redlining an area and refusing to deal with the people there?

Why should US citizens not be able to get as good a deal on the US site as Canadians do?

Isn't this baldfaced geographical discrimination? Maybe we should have a special listing days for Californians, Texans and Floridians.

Canadians have always been given the choice of listing on either the US or Canadian site, and taking advantage of any special deals. Most of the US deals are duplicated on the Canadian site, anyway.

So why is the best deal US users get since Dec 27, 2003 a nickel listing day, but Canadian users of the same site get to list for 1¢.

Yes, I'm upset. Based on the ads I ran on nickel day, I would have saved about $436 in fees.
Fred

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Hi Ina,
I'm not sure if this will reach you, but just in case, I'm sending it anyway.

One of my biggest pet peeves about eBay sellers is that more and more are requiring the buyer to pay for insurance. Insurance should always be paid for by the SELLER, since it benefits the seller, not the buyer.

Mail law states that it is up to the seller (the person receiving money) to insure that the buyer receives the item purchased.

The law does not differentiate between a large company and an individual selling their kids outgrown clothes. If you take money for something, it is up to you to make sure the item gets to it's destination in a timely manner. If the item gets lost, it's up to the seller to either replace or refund the money. If the seller has purchased insurance, then they have the ability to submit a claim and get their stated value refunded. Then they are out nothing.

If no insurance is purchased by the buyer, what keeps the seller from not even sending the package and then claiming that it got lost?

Now, on eBay, some sellers have decided that the buyer should be the one to take responsibility for making sure the package arrives.

If they talk about insurance at all, they say that insurance should be paid for by the buyer. Some go so far as making insurance, paid for by the buyer, REQUIRED! And then how many times do the sellers actually BUY that insurance? So far, EACH AND EVERY TIME I've had to buy insurance, the package comes to me uninsured! They've kept that extra money as profit.

How about bringing this whole thing to light in a new article, letting BUYERS know that they no longer need to be held hostage to the insurance scam. No one should have to pay for insurance or get negative feedback for not wanting to pay for it.

Since the cost of the insurance is an expense that for businesses will be written off at the end of the year, it shouldn't be a problem paying for it, or just using UPS which includes insurance up to $100.

For individuals, they need to decide how much they are willing to give up in case the package gets lost. If they are willing to refund up to $25, then they need to insure all packages for items over $25.

Just to cover themselves. If they are not willing to do this, they should not sell on eBay or anywhere on line.

I have brought this up to eBay President Cobb, but I got a nice email back from him that pretty much said they were not going to do anything about it. So, the practice goes on and is getting more widespread.
Thanks for listening,
Ginny

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Re: "Commentary: Charging eBay Handling Fees, Legitimate or Lies?" http://auctionbytes.com/cab/abu/y205/m03/abu0139/s04

I strongly recommend that you think twice about letting Michael A. Banks write an article for you newsletter in the future. He has obviously caused quite a controversy and it may not be good for subscriptions.

Perhaps you should not accept any article where the write is making accusations such as "lying" unless it is a matter of fact and not opinion.
Thanks,
Rick

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Hi Ina,
My hardware had been running sluggishly and suffered a few freeze ups in the last month so I went in last week and ran Spybot....that helped....but still was slow as could be....went in today and bought NoAdware and my computer now runs at a dizzying speed!!! It's a good deal.....$29.99 forever. Quick and easy.
Ann

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Everybody is switching over to Overstock.com for their auctions.....one day down the road, Overstock will be acting just like eBay is right now! They all get money hungry for more, more, more!!!!! and they start stepping on toes. As of right now, the buyers are still on eBay, though.
Pat



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