EcommerceBytes-NewsFlash, Number 3175 - October 16, 2013     1 of 3

eBay Offers FedEx SmartPost for Cheaper But Slower Shipping

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eBay sellers now have access to cheaper but slower shipping service thanks to a new agreement with FedEx. eBay is now allowing sellers to print labels for the FedEx SmartPost shipping service through eBay Labels.

FedEx SmartPost initially moves packages through the FedEx shipping network, then hands it off to the local USPS postal office for final delivery. Free end-to-end tracking is uploaded automatically to sellers' My eBay through eBay Labels, and is visible to both the seller and the buyer.

FedEx SmartPost is only available for domestic shipments of goods with a combined value of under $100 and weighing less than 70 pounds. Through its network of 25 distribution hubs FedEx SmartPost provides delivery Monday through Saturday to all residential addresses in the U.S., including P.O. Boxes and APO/FPO military destinations.

Transit time is typically 2-7 business days within the continental U.S., according to eBay, with a longer transit for non-continental destinations.

FedEx SmartPost only supports a seller's own packaging for shipping - sellers may not use FedEx or USPS labeled boxes.

FedEx SmartPost packages can be dropped off at any staffed FedEx location, including FedEx Office centers. Sellers may not drop off FedEx SmartPost packages at street-corner FedEx drop boxes, nor should they drop off the packages at the USPS. FedEx labels created on eBay do not currently support scheduled pick-ups for packages.

FedEx SmartPost does not provide insurance for packages but is responsible up to a maximum replacement value per package of $100 plus transportation costs.

See the eBay announcement board and the FedEx Smart Post FAQs for more information.


About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.


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