EcommerceBytes-NewsFlash, Number 2959 - December 18, 2012     4 of 4

eBay Tells Sellers to Prepare for Service Changes to Canada Post

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eBay Canada alerted users to changes coming to the national postal service. In February, Canada Post will introduce two lower-cost trackable services for U.S. and International shipments: Tracked Packet - USA and Tracked Packet - International.

At the same time, Canada Post will retire the Small Packet - USA Ground service.

There are important ramifications for sellers on eBay Canada: "Remember that eBay.ca listings get full exposure on eBay.com - but only if the listing includes at least one flat rate or calculated rate specified shipping service for US buyers," eBay reminded sellers. "If you have listings where Small Packets USA - Ground is the only service available to US buyers, you'll need to add a different service prior to February to avoid losing listing exposure on eBay.com."

Small Packet - USA Ground service will be unavailable for customers using PayPal label printing effective January 14, when liability coverage will also become unavailable. Small Packet - USA Ground service will be retired completely - including Post Offices - effective February 11.

However, Small Packet - International (Air & Ground) and Small Packet - USA Air will continue to be available at Post Offices and via Paypal label printing.

Tracked Packet - USA and Tracked Packet - International will become available via PayPal label printing at a special discounted rate for eBay sellers - details on timing will be forthcoming, and they will become available on eBay.ca listing flows in early February.

eBay said the new Canada Post shipping methods will be an attractive option for eBay sellers with shipments under 1kg to the U.S., or under 2kg to other supported countries. It recommended sellers who have listings that currently offer the Small Packets USA - Ground service as the only available service for US buyers to take action right away.

See details on the eBay Canada announcement board.


About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.


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