EcommerceBytes-NewsFlash, Number 2847 - July 13, 2012     4 of 4

Amazon Lockers to Help Shoppers During London Olympics

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With the Olympics coming to London in 2 weeks, online merchants are wondering about the impact of the games on package deliveries. Amazon UK says it expects no disruptions thanks to preparations it has made ahead of time. However, Express Delivery and Evening Delivery services will be reduced in selected areas.

The company sent an email to UK merchants who use its Fulfillment By Amazon service on Thursday to let them know about its plans for deliveries to London during the summer - and bike couriers and delivery lockers will help avoid disruptions, it said.

Amazon told merchants it has taken steps to ensure that FBA customers receive their packages on time, from the moment the torch arrives in London on July 16 until the closure of the Olympic Park on September 14, 2012 - including residential and commercial addresses in and around the Olympic venues. In addition to working with its carrier network, it's also using the new Amazon delivery lockers to help London shoppers receive their packages.

"The carriers delivering your FBA orders have all planned for any disruption that the Olympic Road Network could cause," Amazon told FBA merchants. "They're using a variety of different methods to ensure your usual delivery service continues, including employing more staff, bicycle routes and foot deliveries, to name just a few."

Amazon UK has set up 25 automated Amazon Lockers at convenient locations such as shopping centers, high street locations and some transport links. Shoppers can view pickup locations by entering a postal code into the Delivery Options page during checkout, and it will a map with all of their local Amazon Locker locations.

Amazon shoppers in the UK can learn more about delivery issues during the Olympics on the Amazon UK website.


About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.


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