EcommerceBytes-NewsFlash, Number 2699 - December 20, 2011     3 of 3

UPS Sees Biggest Shipping Week after Last Week's Biggest Shopping Week

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While ComScore said last week was the busiest shopping week of the holidays, UPS said this week would be its biggest shipping week, calling it "Peak Week."

UPS said it was ready to handle the big holiday rush this week and expects to make over 120 million deliveries worldwide over the next six days. It expects this Thursday, December 22, to be its busiest day of the year, when almost 26 million packages will be delivered, or almost 300 every second. UPS also expects several other days to reach 25 million deliveries this week.

The UPS Airlines will add more than 400 additional flights per day and on its busiest day, process 3 million express shipments in a 24-hour period through its Louisville Worldport facility. Procrastinators can ship as late as Friday, December 23, using UPS Next Day Air with Saturday delivery and have gifts arrive on Christmas Eve.

But UPS is not only busy delivering packages. The company said it would manage more than 58 million online requests during the busiest tracking day of the year today, December 20. And it is hosting a Twitter chat on January 3 to talk about returns using the hashtag #HolidayReturns. UPS has designated January 3 National Returns Day and said it is the top shipping day for holiday returns at UPS.

About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to

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