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EcommerceBytes-NewsFlash, Number 2640 - September 28, 2011 - ISSN 1539-5065    1 of 5

eBay Adds Enhancements to Shipping-Label Printing Feature

By Ina Steiner
September 28, 2011

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Sellers who create and print USPS shipping labels on eBay (and instantly pay using PayPal) have new options. eBay announced on Tuesday that sellers can now pay for discounted postage and print labels for up to 50 orders at one time and prepare multiple shipments easily and accurately. eBay also offers shipping insurance - it did not disclose whether it was a profit center for the company.

Additional enhancements announced included the following:

  • Ship with your choice of USPS services;
  • Print two 4"x6" labels per page;
  • Print International labels;
  • Purchase low-cost ShipCover insurance.

Previously only the following U.S. Postal Service options were available: Domestic Services: Priority Mail, Express Mail, First Class Mail Parcel, Media Mail, Parcel Post; and International Services: Express Mail International, Priority Mail International. eBay said it continues to upload USPS tracking numbers automatically to My eBay and to email tracking numbers to buyers. Some sellers have criticized eBay's shipping label service, and many use services from other providers such as PayPal, Endicia, Stamps.com, Auctiva and other third-party services.

One advantage to sellers who use eBay or PayPal to print shipping labels is that they have access to the shipping portion of their buyer payments even when eBay places payment holds on their accounts, which can cause cash-flow problems for sellers since they don't receive payment until the buyer has received the goods.

More information about the new shipping-label feature is available on the eBay website

About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

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