|EcommerceBytes-NewsFlash, Number 2584 - July 12, 2011 - ISSN 1539-5065 0 of 6|
eBay's second round of changes for the year will roll out beginning August 22 and will be the last seller update for 2011.
The Good News
eBay will modify its open cases policy: starting August 31, if the buyer doesn't contact a seller before opening a Buyer Protection case and the seller acts quickly to resolve it, the case won't be included in their count of opened cases. Currently eBay penalizes sellers when buyers make a certain number of claims, even in cases where the seller is found not to be at fault.
The policy only affects sellers who have a Standard, Above Standard, or eBay Top-rated rating.
The Bad News
Starting October 1, sellers will not be able to submit listings that contain email addresses or links. Examples of information that is no longer allowed in listings:
Listing with the eBay catalog will be required for GPS devices whenever there's a product match. Starting September 15, when there is no match sellers will be required to add the product to the catalog to complete a listing.
Category and Item Specifics updates in Coins, Computers & Networking, eBay Motors Parts & Accessories, Consumer Electronics, Tickets, Collectibles and eBay Motors Vehicles.
eBay will be announcing Seller Release 2 today, July 12, 2011.
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About the author:
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to firstname.lastname@example.org.
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