EcommerceBytes-NewsFlash, Number 2486 - February 24, 2011     3 of 5

PayPal Opens Office in Arizona to Support Global Growth

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PayPal opened its new customer service and operations center in Chandler, Arizona. The new facility, located at 3000 West One Payment Way, will employ "up to" 2,000 new employees. eBay had cut 10 percent of its global workforce in 2008, and had further layoffs in 2009.

PayPal President Scott Thompson said in a statement, "PayPal is growing at a phenomenal rate. Last year we set a new record for the business, adding one million new customers a month. To support this growth we have added dedicated teams here in Chandler including customer service, operations, training, technology and management, to serve our customers across North America, in our burgeoning market in Mexico and as far away as Australia."

The new facility in Chandler joins PayPal customer service, operations and development centers located around the world including Dublin, Ireland; Kuala Lumpur, Malaysia; Omaha, Nebraska; Austin, Texas; Scottsdale, Arizona; Chennai, India; Singapore; Tel Aviv, Israel and Baltimore, Maryland.

About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to

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