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EcommerceBytes-NewsFlash, Number 2207 - January 22, 2010 - ISSN 1539-5065    1 of 3

eBay Expands Buyer Protection Policy to Additional Payment Services

By Ina Steiner
January 22, 2010

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eBay has expanded its Buyer Protection Policy to include additional payment services. In 2007, eBay had eliminated buyer-protection for all transactions except for those using its own PayPal payment service. Now eBay is extending buyer protection to the three other electronic-payment services allowed on eBay: Paymate, ProPay and Moneybookers, as well as its Bill Me Later service, which it acquired in 2008. In addition, eBay Buyer Protection will also cover credit card transactions.

Garrett Gafke, CEO of Paymate, said, "eBay's extension of the Buyer Protection Policy to include Paymate reinforces both companies' shared goals for customer service and the continued push in providing the safest online marketplace worldwide."

Link to eBay Buyer Protection Policy

About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

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