EcommerceBytes-NewsFlash, Number 2018 - April 14, 2009     1 of 3

eBay Announces Long-Awaited Changes Coming in June

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eBay is introducing a new dispute resolution process, will make Selling Manager free for all sellers, and will move online shipping services from PayPal to eBay to make it faster and easier to pay for shipping and print labels.

eBay grouped the announcements into three buckets: An easier, more visual shopping-plus buyer incentives to drive more sales; Key information to set buyer expectations and help reduce your costs; and More updates to make selling on eBay more efficient.

Many of the changes have already been announced, previewed or are expansions of existing features on the site. The new Multi-variation Fixed Price feature was previewed during Analyst Day. Listings are scheduled to be available in Men's and Women's Shoes the week of June 15, and in other applicable Clothing, Shoes, & Accessories and Home & Garden categories in mid-July.

The change sellers will be most interested in relate to the new dispute process in which eBay gets more involved in managing disputes between buyers and sellers.

Link to Announcement

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About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to

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